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London City Airport wins 'Social Media' award

31/05/2012

London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
 
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

Good evening from LCY, preparing for the final flight of the day. Happy Friday! #FlyLCY http://t.co/pHbjRIPu9k
RT @sjb92: Earlier: great views approaching @LondonCityAir on @British_Airways http://t.co/qDpaTSjFO6
We recorded a top temperature of 23.7 today! What a scorcher! @metoffice #HappyHalloween http://t.co/kgUosSE9V3
21 degrees here in sunny London, where are you flying to this weekend? #FlyLCY http://t.co/EIkbFO12j5
RT @AirPortr_UK: Watch out for Ghosts & Ghoulies tonight #TrickOrTreaters & Who can guess our 80's film reference? #HappyHalloween http://t
RT @AeliaDutyFreeUK: Perfect for the little Trick or Treaters! 2 for 1 on our Disney Smarties Tubes at @LondonCityAir #HappyHalloween http:…
@StopCityAirport @RomfordRecorder @LJClements8 We currently have 70,000 movements per year & permission for 120,000 noise-factored movements
@HelenORahilly @flybe Glad you had a great trip!
@StopCityAirport @RomfordRecorder @LJClements8 To clarify, 45 movements an hour is incorrect, when airport is at absolute capacity it's 38.
RT @A318Driver: Aaah. Good to be back @LondonCityAir It's been too long.... #BAW1 #lcyjfk http://t.co/QfJUfrdGHm
RT @SkyNewsWeather: London City Airport is reporting 20C, beating the Halloween record of 19.4 from Kent in 1968.
@Dayvesbird Be sure to let us know when you're coming through!
@Dayvesbird We sure do, take a look at flight bookings here http://t.co/5TI2sha3j1
@Mr_B_1989 Welcome back, glad you had a good trip!
Take a look at our video guide to Amsterdam, Heineken experience anyone? http://t.co/Q7KEh7jMwk
RT @INVAirport: Keep an eye out for our new London branded taxi in and around #Inverness! @flybe @LondonCityAir http://t.co/yGRloLmWiT
@pia6 For the latest info on your flight please contact your airline http://t.co/AvhFR0TDE6
@Kaweechelchen Flights have been affected due to low visibility, for more info on your flight please contact airline http://t.co/AvhFR0TDE6
@OJBolton Please get in touch with your airline for more info on your flight http://t.co/AvhFR0TDE6
@tonpx Great pics, thanks for sharing!
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