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London City Airport to Introduce Silent Terminal Policy

Commencing 18 August, passengers departing from London City Airport will experience a silent terminal with no tannoy announcements made throughout the departure lounge.

The move follows extensive research carried out at London City Airport where satisfaction levels have continued to increase with passengers describing the airport as ‘having a relaxed environment’.
 
The new policy will mean no flight and gate announcements will be made, instead all information will be displayed on information screens that are located throughout the lounge and restaurants. 

London City Airport recently extended its departure lounge to accommodate more seating, retail outlets, a sports lounge and the new Bar Ten 28.

Further information

Rupa Haria, Press & PR Manager - Rupa.Haria@lcy.co.uk

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LCY Tweets

@MRLOFT Perfect timing! Have a great Christmas!
Merry Christmas @visitlondon great video, check out our festive video http://t.co/OZC7M27jA2
RT @visitlondon: @LondonCityAir Merry Christmas from the City! Share a bit of #christmaslondon spirit with #London's new festive video http…
@Jim_Ackers No plans at the moment but we can certainly pass your feedback on to @bernardlavelle
2,000 (Air) miles by The Pretenders @manairport #AirportXmasSongs
Flight Christmas @manairport #AirportXmasSongs
@shuffler79 No, anything that can be classed as a liquid like Nutella must go in the hold.
@PipHoweson @flybe @FlybeNewsRoom Hi please talk to your airline handling agent at the airport, they will have the latest information.
@frasercontra thanks for letting us know, we'll certainly pass this on
@Cokelove_ here's a link to all of our airlines, give your airline a call http://t.co/AvhFR1Kr2i
@frasercontra Sorry to read this, can you let us know which toilets? We'll pass this on to the team.
@Cokelove_ Hi there, give our team a call and they will be able to help you 020 7646 0088
@allaboutdabenj Sorry to read this, is there anything we can help with?
@KaleighMaietta the airport will be open from midday, our team will be available from then.
It's time to say goodbye to the elves, thank you to everyone who took part it's been a pleasure! #acrossthemiles http://t.co/ltlYBhCnLy
RT @Saykay21: Photos don’t need to be filtered to show how beautiful a place is. Here's Dublin #nofilter @LondonCityAir http://t.co/8jlDhlu
RT @ohhellomango: Dublin #NoFilter Project http://t.co/MxFTUOsTvq #bbloggers
RT @TheTofuDiaries: New post on the blog tonight - #NoFilter Dublin #travel http://t.co/7b6uxDqXky
RT @_caseybee: The Dublin Post, #NoFilter* http://t.co/XowruhiQUs on @bloglovin
RT @rachelcotterill: Malahide Castle, Dublin #NoFilter http://t.co/rB4NohAWec #travel http://t.co/8OZsxiWxs2
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