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London City Airport wins 'Social Media' award

31/05/2012

London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
 
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

RT @cityjet: Our Pilots looking sharp this morning briefing before the 3rd flight out of @DublinAirport to @londonCityAir - http://t.co/yp
@adkay1 Sorry to read this, we'll certainly pass this on to the team
Good morning from LCY, let us know if you're travelling through today #FlyLCY http://t.co/v7XtJvtR3J
@images_gc yes, Hertz have two bays.
Want to #win some flight tickets to a @Flybe destination of your choice? Enter our #competition for a chance to win http://t.co/iYnKD6i4g7
Have you voted for the scariest sounding airport in our #Halloween survey yet? Make your vote here http://t.co/jJcZN0mHXT
@Greg4271 Great, have a good trip!
Check out our Edinburgh City Guide #FlyLCY https://t.co/hd3u2dcOw1
@Greg4271 Where are you flying to today?
Clear day here at London City Airport, are you travelling from LCY today? #LondonCityAirport #FlyLCY @… http://t.co/zpVBJvH0c4
Our Airfield Ops team have the best #viewfromtheoffice #AirfieldWatch http://t.co/A4aIYusdCr
@VCHermance Great picture!
We're out with our Airfield Operations team this morning keeping track of the mornings arrivals & departures #avgeeks http://t.co/V2VLsMiuZ8
@KudosNI view arrivals/departures to Belfast. Apologies for the inconvenience but thanks for bringing this to our attention.
@KudosNI ..go to our homepage via your mobile and scroll to the bottom to click 'go to full version of the site' you should then be able to
@KudosNI OK, thanks for flagging this we'll need to get our team working on the mobile update. It's not ideal but in the meantime please..
@KudosNI We can't seem to see the same issue, can you check again with the following link? http://t.co/X10QAdk5CU
@R7yan Excellent enjoy your trip!
It's #TakeOffTuesday where are you flying to this week? Tweet us your #TakeOffTuesday pics and we'll RT the best! http://t.co/nif2RZhIua
@BillysCrystal @flybe Strange, can you DM us with your email address and we can ensure this has been entered?
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