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London City Airport wins 'Social Media' award


London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

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Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

@Louise83C we'll check in with our team and find out for you
RT @_p_x_l: The light is fantastic at @londoncityair this evening. My aircraft for tonight's Madrid trip.
Oh no, Ted has a friend! Can you help find the owner? #GetTedHome
Win a flight out of London City Airport with an exclusive airside tour! Enter here!
We have extended entries for our #SpotterSwap competition to next Friday, so there's still plenty of time to enter!
Entries for our #SpotterSwap comp close next week, tell us why you love plane spotting for a chance to win a flight
We saw a stunning sunrise at LCY this morning, rise and shine it's almost the weekend! #FridayFeeling
@jtcrashed No plans at the moment but we can certainly pass this on
RT @LondonDLR: Severe delays due to congestion caused by a signal failure on the Jubilee line.
RT @jubileeline: No service between Waterloo and Canary Wharf and severe delays on the rest of the line while we fix a signal failure at Lo…
Good morning from LCY! Let us know if you're flying through today! #FlyLCY
RT @RuthEdwards101: Ready for take off! @LondonCityAir @flybe
@RuthEdwards101 Great picture, have a great flight!
Entries close on Monday for our #SpotterSwap comp, you could win a flight to @EDI_Airport!
@kev_g1 Growth enables us to maintain passenger proposition quick check-in, quick arrival & the best experience +new destinations & aircraft
With permission to grow we’ll fly to the Gulf, Eastern Europe & more! Sign our petition
Final #CorkFact of the day, you can fly to Cork from LCY 3 times a day! @CorkAirport @cityjet
@DreamsofNurse You're not wrong!
Rumour has it the first potato in Ireland was planted in Cork, by Sir Walter Raleigh in 1588! #CorkFacts @CorkAirport true?
Cork County is the largest county in Ireland #CorkFacts @CorkAirport @cityjet
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