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London City Airport wins 'Social Media' award

31/05/2012

London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
 
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

@Strallo_1234 Hi, for updates on your flight please contact your airline directly http://t.co/AvhFR0TDE6
@MaureenLPR Sorry to read this, are you able to DM us with the details?
Where are you heading for the weekend? http://t.co/g0ByYp85fI
LCY serves 45 destinations – with permission to grow, we’ll fly to Eastern Europe and more of the States #LCYes
Ted's off on a day trip to Dublin flying LCY of course! #GetTedHome http://t.co/b9vJOksjIW
@stephaniemegan4 Good choice
What's your favourite breakfast before flying? http://t.co/L0Es4mY9pM
RT @BWPWphotography: One of my LCY long exposure shots, compiled of 30 aircraft landing and departing! @LondonCityAir #avgeek #aviation h…
@BWPWphotography Great photo!
Great photo taken by Kostas Tsipas of the airport yesterday evening! Send us your best pictures of LCY. http://t.co/ql3KGLLsm2
@Chrismarkmurphy Morning, please call BA on 020 7646 0791
Thanks to all who entered #NoFilterLCY, congrats to winner Sarah! All winning entries here http://t.co/onyB0lXnqe http://t.co/jhZmkp1EyX
@FOHeming Stunning photo!
Caption this… http://t.co/IMMgnJGH12
@elwyn87 Morning, for more info please get in touch directly with your airline, numbers here http://t.co/AvhFR0TDE6
Please be aware that due to traffic lights and construction work on North Woolwich Road there are some delays getting into the airport.
@craigchalcraft have a great flight!
@Si2BadMice have you checked with your airline http://t.co/AvhFR0TDE6
@Si2BadMice hi, have you checked out website http://t.co/z1GWJEhBe1
@thameswatch great photos, good spot!
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