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London City Airport wins 'Social Media' award


London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

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Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

@simonologue Thanks for letting us know, we'll pass this on.
Can you #GuessThePlace? Here's your clue- Roy Keane, Graham Norton & Jonathan Rhys Meyers are from here!
Take a look at the latest offers from Aelia 2 for £39 on fragrances & up to 30% off alcohol
Spreading the message for growth at LCY to welcome @Bombardier new quieter aircraft, with Robert Goodwill MP #LCYes
@LawrencePhilli5 Thank you, we'll get this passed on.
@LawrencePhilli5 was this before or after Security?
@LawrencePhilli5 Could you let us know which toilets you're referring to and we'll get this passed on.
There's still time to enter our #SpotterSwap competition! Click here for your chance to win a flight & airside tour!
London City Airport growth will bring jobs, air connectivity & business growth! Show your support #LCYes
@Gareth_Hamer Hi, for info on your flight you'll need to get in touch with your airline directly
Win a pair of flights and return car journey to Amsterdam!
@WestWickhamGeek Thanks for letting us know, we'll certainly pass this on.
@PRLaurenR Don't hesitate to ask a member of staff for assistance if you need it. (2/2)
@PRLaurenR Morning, this should be enough time, you will need to head straight upstairs to Departures. (1/2)
RT @melandjake99: #Edinburgh #Travel With #NoFilter #Photographs @LondonCityAir
RT @EdinBlogger: Read our latest post - #NoFilter - Exporing Un-edited Edinburgh @LondonCityAir #Edinburgh #Photography
@Jakz_2001 Hi, for more info on work experience please visit
@WestWickhamGeek Sorry to read this, can you let us know which seats you are referring to?
@LouiseCJames in Security & they can arrange dry cleaning. We apologise for the service you've received this morning (2/2)
@LouiseCJames Sorry to read this, if you're still in departure Lounge please take it to a member of staff (1/2)
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