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British Airways trial self-bag drop check-in

26/09/2012

London City Airport, in conjunction with British Airways, is currently trialling an innovative self-service bag drop facility.

BA check-in desk 7 will be replaced with a smaller, ‘podium’ style, counter. Passengers will be able to check-in and print their own baggage labels from a self-service kiosk before proceeding to the podium - where a BA staff member, standing on the concourse, in front of the podium, will briefly scan the baggage tag to ensure that the luggage and the ticket match.  The passenger then drops the bag and is free to proceed to security.
 
This service has been devised to reduce queue times, as well as improving the overall passenger experience. It will be trialled for a month, at the end of which time we will evaluate how successful it has been. The trail period will end on 15/10/2012.

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

@PearseMonaghan Apologies we'll pass this on to the team
@Geordioca Excellent, did you get your SIM card?
@21Seanaldinho21 We do have Boots, Cafe Nero and WHSmith if you don't want to sit in one of our restaurants.
@PJLogan12 We're working to improve our terminal over next few weeks you'll start seeing changes.Thanks for your patience in the meantime
@PJLogan12 Apologies you're delayed, if you need more info on your flight please get in touch with your airline.
Today we mark #Somme100 watch the @DCMS centenary film – a recital of ‘For the Fallen’ - throughout the terminal https://t.co/FYbMF81haO
@LawrencePhilli5 Sorry to read this, we'll certainly pass this on to the team.
@DavidPlanetMono Morning, best to head over to the BA info desk for the latest info on your flight.
Win flights to Geneva courtesy of Swiss International Airlines -click to enter https://t.co/D9vkc8eIUp https://t.co/xbV0JWxHHz
@murraygrant85 Well have a great flight!
@murraygrant85 Excellent, where are you flying to today?
Good morning from LCY, let us know if you're flying through today! #FlyLCY https://t.co/u2tkhpbOIf
Passengers please note we'll be observing a 2 minute silence this morning #Somme100 https://t.co/oKsXscaEDg
RT @FOHeming: A timelapse at @LondonCityAir with sunset in progress #avgeek #planespotterH https://t.co/FHC9E5mN0r
RT @TfLTrafficNews: A13 W/B closed from Goresbrook. Police advised no ETA for reopening at present. E/B Qs are back to East India Dock Rd d…
@Geordioca No problem, have a great flight and tweet us when you pass through!
@Geordioca Sorry for delay- yes you can @WHSmith in the terminal (before security) stock UK sim cards. So you can get this on route to DLR.
.@lolascupcakes have been here a month, most popular flavours are Red Velvet, Cookies & Cream and Banoffee! https://t.co/sbvlUQ6WGm
@_fmolinari it was on route to an airshow.
@ScottQuarrell on route to an airshow back in 2005!
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