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British Airways trial self-bag drop check-in

26/09/2012

London City Airport, in conjunction with British Airways, is currently trialling an innovative self-service bag drop facility.

BA check-in desk 7 will be replaced with a smaller, ‘podium’ style, counter. Passengers will be able to check-in and print their own baggage labels from a self-service kiosk before proceeding to the podium - where a BA staff member, standing on the concourse, in front of the podium, will briefly scan the baggage tag to ensure that the luggage and the ticket match.  The passenger then drops the bag and is free to proceed to security.
 
This service has been devised to reduce queue times, as well as improving the overall passenger experience. It will be trialled for a month, at the end of which time we will evaluate how successful it has been. The trail period will end on 15/10/2012.

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@Ben_Harris_9895 hi the runway is open until 2230 but flights are scheduled until just after 2100. It's only if there is a delay.
@AlexMillan7 ... Email us with the details at online@lcy.co.uk
@AlexMillan7 hi thank you for you feedback, we will pass your comments on to the management team. If you would like a response please...
@dayo247 hi we are sorry to hear that, if you would like to send more feedback to online@lcy.co.uk we would appreciate it.
@jjdoel Hi if you would like to send your feedback to online@lcy.co.uk we can ask our team to respond to you direct. thanks
@SJS1983 Nice photos Sarah.
@richardmbennett @Hertz It's nice to have a dream. We will see what we can do next time!
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@richardmbennett @Hertz What's the dream then Richard?
.@Hertz brought their ‘Dream Collection’ to London City Airport yesterday. Read more: http://t.co/aCJYkRdmro http://t.co/Ndc6jNrGx7
@faithandfete You're welcome. Have a great day.
@faithandfete Good luck Jessie!
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@Thyerry Have a great time in Quimper, Thierry.
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