News > Media Centre

Latest news from London City Airport

London City Airport’s Social Media Sky-Rockets

22/12/2010

London City Airport’s social media activity surged over the last 7 days of weather disruptions. The Airport’s twitter account is now followed by 5587 passengers, an increase of 22%, with over 650 friends on Facebook.

The Airport is using social media to communicate to anxious passengers by regularly updating them on weather, flight delay and cancellation information. With over 150 tweets per day, the Airport’s team are responding immediately to all queries.  Grateful passengers continue to follow the Airport’s reports which are communicated faster and more effectively than other traditional methods.

The Airport’s website hits also saw an increase of 4,000 visits per day during this past week.

Richard Gooding OBE, Chief Executive of London City Airport commented: “Social Media has been a valuable tool during the recent weather disruptions allowing the Airport to send personal messages and to interact with our customers during these uncertain conditions.”

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Andrew

Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

Email Andrew directly >
Picture of Charlotte

Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@perevod1 Give BA a call on 0844 493 0787
@perevod1 unfortunately no keys handed in, we'll let you know if they turn up.
@Blueminiman We apologise for the poor experience with us and ask you to bear with us whilst we work to improve.
@Blueminiman Sorry to read this, we are working on bringing you more space with 600+ new seats coming soon.
@perevod1 We'll check with the team
RT @Labbetts: I spotted the apocalyptic cloud whilst landing at @LondonCityAir last night #Heathrow #lightning @standardnews https://t.co/v…
@Labbetts Wow what a shot!
@wm86 Excellent news!
@lucyrawsome OK, anything else whilst we're here?
@lucyrawsome Don't worry we won't tell @HeathrowAirport! We'll see what we can do about those Eastern European cities..
Discover more than just Edinburgh castle with our guide to the #hiddengems in Edinbugh https://t.co/QaB9fwQ41W https://t.co/1t14jPpg7i
@celestialcow We'll certainly pass this on, if you'd like to give us more info please email on online@lcy.co.uk
@youngram83 you only need to be at the airport 20mins before your flight. (2/2)
@youngram83 the DLR starts running from around 5.20am & if you've checked in online prior to your flight...(1/2)
@youngram83 Hi, where are you coming from and what time is your flight?
@ElaineCremin Excellent, well have a great flight. You're in for some great views on take off today!
@AlexSwallow Welcome, where are you flying to today?
@ElaineCremin Welcome to LCY, where are you flying to today?
@AnttiHemminki Have a great flight!
Follow Us Facebook Twitter YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >