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London City Airport to Introduce Silent Terminal Policy

11/08/2008

Commencing 18 August, passengers departing from London City Airport will experience a silent terminal with no tannoy announcements made throughout the departure lounge.

The move follows extensive research carried out at London City Airport where satisfaction levels have continued to increase with passengers describing the airport as ‘having a relaxed environment’.
 
The new policy will mean no flight and gate announcements will be made, instead all information will be displayed on information screens that are located throughout the lounge and restaurants. 

London City Airport recently extended its departure lounge to accommodate more seating, retail outlets, a sports lounge and the new Bar Ten 28.

Further information

Rupa Haria, Press & PR Manager - Rupa.Haria@lcy.co.uk

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Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@cookiemonster82 Evening, we have Cafe Nero, Pannopolis & Ily
@icalzinirossi Sorry to read this, are you able to DM with more info so we can pass this on?
Did you know you can get free WiFi at LCY, click here to pre-register http://t.co/ME4e7rcNbA
@StopCityAirport @livslandolt Hi there, this is an old article and the charges mentioned were never enforced.
@livslandolt But drop off & pick up outside airport has no charge
@livslandolt our short term car parking is £6 for 30 minutes so this at be the charge they're referring to.
@CaroKinross Sorry to read this, please get in touch with your airline for more info http://t.co/AvhFR0TDE6 numbers here
@livslandolt hi there, we don't charge for cars picking up or dropping off outside of the airport
Good morning from LCY let us know if you're flying out today! http://t.co/cdYZCsgf1d
@AcademicAnge Thank you for the feedback we'll certainly pass this on. Let us know if you need any further assistance
@Adam_Islam Hi, Boots is located in the. Departure lounge after Security
Did you know Hamburg has more bridges than Amsterdam, Venice & London combined #FunFactFriday http://t.co/dL0jii6bOa
@GlynzarioBonez Sorry to read this, please call our team and they can help you out +44 (0)20 7646 0088
Our passengers were in for an unexpected surprise when arriving at LCY last week, #IfCarlsbergDid airports... https://t.co/kRVhDr73WY
@LouiseLFC81 Don't forget to upload your entry here http://t.co/gVseZWfJXJ
Our passengers were in for an unexpected surprise when arriving at LCY last week, #IfCarlsbergDid airports... https://t.co/tPWUKZy4WN
LCY remains most punctual airport in London! #FlyLCY https://t.co/ZrUVjQMdmB
@mu51nb Have a great trip!
RT @NATSPressOffice: It's going to be the busiest day of the year for our air traffic controllers on #FlyFriday >> http://t.co/y9ECBh2JG6 h…
It's #FlyFriday let us know if you're flying out of LCY today! http://t.co/KseBqwwTRJ
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