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London City Airport Expands Security Search Facility

02/03/2010

London City Airport opened 2 new security check-in lanes on Saturday 27th February bringing the total number of search lanes to 6. The Airport built the two full size search lanes to expand the security facilities and to improve security search processing times.

The Airport worked around the clock to build from scratch the new facility which was completed and operational in 4 weeks.

To accommodate the new security search area two commercial outlets, Meridian Line and Coffee Corner, were closed. Other measures taken by the Airport to help alleviate recent security search delays include the recruitment of new security staff and the purchase of new equipment.


Richard Gooding OBE, Chief Executive London City Airport commented: “The Airport’s core offering is to ensure the passenger experience is stress free with quick departure and arrival processing times.  To restore quick security processing times the Airport undertook a number of measures to speed up security searches. We are pleased the new search facility, which has been operational since the weekend, has increased passenger screening capacity by 50%.”


With the recent heightened security levels we request passengers to keep cabin baggage to a minimum.


The airport plans to invest a further £7 million to significantly increase the capacity of the security search area in addition to enlarging the passenger departure lounge providing travelers with more space and comfort. Development works to enhance the terminal have recently commenced.

The enhancement works all take place during the airport’s closure times to ensure there is no disruption to passengers. The project is sched¬uled to be completed by the end of 2010.

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Jeremy Probert
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Tel: +44 (0)20 7646 0132

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Charlotte Beeching
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Tel: +44 (0)20 7646 0132

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Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

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@GemPinkney can you follow us back so we can DM you?
@GemPinkney could you DM us your details so we can help further?
@Operatraveller so this feedback will be useful to them.
@Operatraveller seating is something we're working on & our security team are currently trialling a new system to speed up process...
@Operatraveller sorry you've not had a great experience with us this morning, we'll certainly pass your feedback on.
@GemPinkney are you still in the airport? Can you speak to someone from @AeliaDutyFreeUK to see if they can help?
@hpkentish may we ask, are you before or after security?
@seeit_wantit No problem.
@seeit_wantit Strange, are you getting any error messages?
@TheBadgersWood Glad to hear it, we'll pass it on. Have a great weekend!
@TheBadgersWood Have a great flight!
The weekend is upon us, where are you travelling to? #HappyFriday http://t.co/jDDweaIrBX
RT @rosso: Discovering #NoFilter Milan with @LondonCityAir - an unfiltered look at Milan through mine & other bloggers' eyes http://t.co/BD
@HuwDavidMartin we'll be sure to pass this feedback on.
@ZariaRomero74 For info on your flight you'll need to get in touch directly with your airline, contact numbers here http://t.co/AvhFR0TDE6
@M_Buchan apologies that you've had to wait this morning.
@M_Buchan if you're still there please go and get yourself a coffee & some breakfast, keep the receipt and the team will reimburse you.
@M_Buchan Sorry to read this, we've spoken to the manager & they're having some staffing issues this morning...
@HuwDavidMartin Sorry to read this, is there anything we can help with?
London City Airport response to Mayor of London's direction to refuse planning permission http://t.co/i9HllSczft
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