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RELIEF AIRCRAFT SENT FROM LONDON CITY

13/04/2010

British Airways is helping with the repatriation of 1,000 passengers stranded due to the volcanic ash disruption by sending out extra aircraft from London City Airport.

It is part of the emergency response to help people stranded since April 15th.

The airline’s wholly owned subsidiary BA CityFlyer will be operating a total of five

additional services from London City to Madrid and Barcelona from today until Sunday.

Most of the flights will be using the new 98-seat Embraer 190 aircraft meaning almost 1,000 extra passengers will be able to get back home by the end of the weekend.

Peter Simpson, managing director BA CityFlyer, said: “Fortunately we had some spare aircraft availability this week so we took the decision to run extra daily flights to assist as many people as possible in getting home.”

Passengers who were booked to travel on cancelled British Airways flights to and from Europe will be able to re-book on these new flights free of charge.

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Jeremy Probert
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Tel: +44 (0)20 7646 0132

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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

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Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@mahtin Thanks for letting us know, we'll pass this on to the team.
@TheUnaGroup from October 27th, you can book flights now http://t.co/h5WKt7ADrI
@TheGlobalCupid @British_Airways Happy Friday, enjoy your trip!
@Promaxa Excellent news, enjoy Zurich!
@Promaxa We're not aware of any issues, let us know what the problem is and we can look into this for you.
@afbrady Be sure to tweet us when you come through!
@TONY1BREED No, the crew must do it as it's part of certain licensing requirements.
Morning! Did you know our Airfield Operations team have to check 1,100 lights every morning #FunFactFriday #LCYCrew http://t.co/t1paa5nojs
@RobHug For updates on your flight you'll need to get in touch with your airline, you can find contact details here http://t.co/AvhFR0TDE6
@je5 Sorry about the delay, but glad your all set up!
@CSchroeter86 Please DM us with your details so we can pass on to the relevant team.
Dublin has over 1,000 pubs & bars, the perfect excuse for a pint of Guinness! Book return flights from £119 http://t.co/3YAijYUovm #FlyLCY
@R_Langer Let us know if you have any further issues.
@R_Langer Apologies for the delayed response, it appears we did have a few issues with Wifi access earlier but this has now been resolved.
@MrChips69 Any delays are due to low visibility early this morning, this has now cleared.
@R_Langer Sorry about this, bear with us whilst we look into this for you. Will come back to you asap.
@BlackMaverick12 Great picture!
@Colm_McKenna Great stuff, let us know how you get on.
@Colm_McKenna This work has now been completed and the e-gates are now up and running.
@CorinCole Thanks for letting us know, we'll get this changed #wishfulthinkingwednesdays
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