London City Airport’s Social Media Sky-Rockets
London City Airport’s social media activity surged over the last 7 days of weather disruptions. The Airport’s twitter account is now followed by 5587 passengers, an increase of 22%, with over 650 friends on Facebook.
The Airport is using social media to communicate to anxious passengers by regularly updating them on weather, flight delay and cancellation information. With over 150 tweets per day, the Airport’s team are responding immediately to all queries. Grateful passengers continue to follow the Airport’s reports which are communicated faster and more effectively than other traditional methods.
The Airport’s website hits also saw an increase of 4,000 visits per day during this past week.
Richard Gooding OBE, Chief Executive of London City Airport commented: “Social Media has been a valuable tool during the recent weather disruptions allowing the Airport to send personal messages and to interact with our customers during these uncertain conditions.”
Get in touch.
For more on media relations.
For enquiries regarding specific flights, routes or aircraft please contact the airline directly.
Corporate Communications Director
Tel: +44 (0)20 7646 0132
External Communications Manager
Tel: +44 (0)20 7646 0132
Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163
Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.
Paintings by Oscar-winning actor Anthony Quinn will be on display at London City Airport from this weekend http://t.co/LhxyAkn98s
Hi Alex - we advise you to contact your airline @SwissAirLines
as they will have more information in regards to your flight.
Hi Ken, according to our systems BA8726 to EDI is due to depart as scheduled.
Hi we have just replied to your email. thanks
Hi It would be best to contact your airline before you travel to the airport or watch the website for...
Hi Raj,unfortunately not at present but we will pass on your feedback to our sales director to consider.Thank you for tweeting us.
Hi Stuart,if you could email us at online@lcy
.co.uk with your question/s,we will have security reply back to you.
: Anyone see GATE8 at London City Airport this morning? Helping those "Road Warriors" who were catching the "Red Eye" http:…
Hi Stuart, thank you for tweeting us. How long were you waiting for ? We have made security aware and will record your tweet
Thanks for the kind tweet Bev! We're pleased to hear that you are happy with our service. Have a great weekend.
Great champagne offers now available at Aelia Duty Free! For more info see http://t.co/pOvUX9to9b
Calling all travellers! Win an exclusive limited edition airport luggage tag, ReTweet to enter. #lcycomp http://t.co/kr6BIp3hr5
Test your ski skills at Chamonix this winter! Located a few hours away from Geneva airport,book flights from £195 rtn http://t.co/AKeHjpV0Yx
Looking for a challenging skiing resort, a lively #après-ski scene with a bustling town feel? Discover #Chamonix here http://t.co/1WfC1EDi8L
Hi Trisha! That's fantastic. a new record ? Thank you for tweeting us #welikefeedback
#Davos is one of the world’s longest established ski resorts with its skiing rated among Europe's best, read why http://t.co/VBE4a1fw6i