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London City Airport’s punctuality soars in 2011

08/09/2011

London City Airport’s on-time performance continues to beat all other UK airports. Statistics recently published by the Civil Aviation Authority (CAA) marked London City Airport’s arriving and departing scheduled services at 89% on time, three percentage points higher than any other major UK Airport.

Whilst punctuality has declined at some of the other UK airports monitored by the CAA during the second quarter of 2011, it actually improved at London City Airport. This high service level pays testament to the airport’s investment in additional aircraft parking stands in 2008, along with the ground operations team working closely with all airlines operating at London City Airport to deliver the most efficient and punctual service.

During the second quarter of 2011, London City Airport had an impressive average delay time of only six minutes, half of that at London Heathrow and Manchester Airport.

Richard Gooding, Chief Executive Officer, London City Airport said, “We are delighted with the performance shown in the CAA statistics.  Our ground staff strive to ensure that passengers and airline’s enjoy fast throughput at all times.  With the best punctuality levels and close proximity to the financial districts and City, London City Airport is the number one choice for business travellers”. 

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LCY Tweets

@goantolondon hi there, you need to get to the airport at least 30 mins before your flight departs
@RichardJohn the last flight arrives at 12.15, if you need more info on your flight please get in touch with airline http://t.co/AvhFR0TDE6
@WIredale Morning, those are our operating hours all year round
@arusbridger you can find airline numbers here http://t.co/AvhFR0TDE6
@arusbridger Morning, apologies for delayed response. For more info on your flight you'll need to get in touch with your airline directly
@Bazandbabs24 sorry to read this, could you DM us with more feedback?
@iainh Sorry to read you're having trouble, please email online@lcy.co.uk
@nicky_bain Hi there, as it was left on a flight you'll need to get in touch with BA directly, number here 0207 646 0791
The Prudential Ride London will be take place this weekend with some road closures around Newham, check before travel http://t.co/xqrPDET8M5
We’re remodelling our departure gates with a modern open-plan layout & 600 extra seats, let us know what you think. http://t.co/nQHoHxMcTz
@jonny_pearson Sorry to read this, we'll certainly pass this on. Have you now left the departure lounge?
@emmakaneredleaf Sorry to read this, we can certainly pass this on
@jonny_pearson Sorry to read this, can you let us know which restaurant? Are you still in the departure lounge?
@Andrew7photo Hi, our t&c's state all images should be free of filters or digital enhancements, be sure you're uploading #NoFilter images
3.65 million passengers in 2014, 4.1m expected in 2015 – a 10% increase – let’s expand the terminal #LCYes http://t.co/ClSNHlSTxd
Calling all LCY passengers, are you in a long distance relationship? Do you travel from LCY to visit your partner, if so please let us know!
'It's a nice day for it' got a better caption? #avcaption http://t.co/RL7wMlulqN
@ShannonBNugent No problem, will do.
@Albannach1876 Great, thanks for taking the time to provide feedback!
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