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London City Airport to introduce information pod and ‘London Ambassadors’ to guide 2012 visitors to the capital’s hotspots

27/10/2011

London City Airport, the capital’s only airport with a London postcode, is preparing for its busiest year yet in 2012 as London continues to move east and puts the airport on the doorstep of the city’s newest developments.

In order to facilitate the needs and demands of increasing numbers of passengers, the airport will be introducing a 2012 information pod in the terminal throughout the duration of the Olympics and Paralympic Games to assist visitors to London. Passengers flying into and from London City Airport will benefit from the Docklands Light Rail direct service to Stratford, providing a time-saving option and minimal ground transportation costs.

Manned by ‘London Ambassadors’, passengers will receive real time travel advice plus information on the many sights and sounds that London has to offer. Supported by the Greater London Authority (GLA), the Ambassadors will encourage short-haul visitors to enjoy all attractions in the capital including museums, parks, sights and shows, as well as sporting events.

London City Airport is located just three miles from the main Olympic Park and even closer to ExCel and the North Greenwich Arena, home to select Olympic and Paralympics’ events. In addition, it has Westfield Stratford City with the imminent Siemens Pavilion and ‘Tech City’, (the new headquarters for Google UK), on its’ doorstep. Offering a check-in time of just 20 minutes and a 10 minute transfer time from plan to surface transport on arrival, London City is ideally placed to play a key role in the transport provision for arriving visitors in 2012.

Jeff Minnithorpe, Olympics Project Manager, London City Airport, said, “We are proud to have been approached by the GLA and chosen as a host for this facility. The information booth will be a welcome addition to London City Airport and we look forward to helping visitors to London in 2012 make the most of their time in this vibrant city. London City Airport is a vital entry point to London and the UK and this service will enhance our existing services and improve the customer experience for everyone travelling through the airport.”

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LCY Tweets

RT @nomesboxall: @LondonCityAir waiting for #TakeoffTuesday http://t.co/EkjBeH1Bh8
@simonologue Thanks for the feedback, this is something new we're trying out in our security area.
Have you seen our guide for women on solo business travel? @maiden_voyage have given some great tips! http://t.co/hd1Hjl6ggz #ttot
@ezziboy Excellent news!
Flying from LCY today? Tag us in your #TakeoffTuesday pics! http://t.co/ptbHeSYe7d
@Memz_Dogi very good picture, silver lining?
@mmm7moz Hi there, can you DM us with your number and we can get someone to call you.
@Memz_Dogi for the latest on your flight you'll need to get in touch directly with BA, contact details here http://t.co/AvhFR0TDE6
Thank you to all who entered our Luxury Easter Hamper competition, congratulations to @fluentfluidity who is our lucky winner! DM us.
@nomesboxall Unfortunately we only offer this for UK & EU destinations, not available for countries outside of the EU.
Our Easter competition has now closed, stay tuned and we'll announce the winner...
@FOHeming impressive!
@hellomilo Sorry to read this, is there anything we can help with?
@nomesboxall Morning, can you let us know where you are flying to today?
@CymbelineMedia Sorry to read this, is there anything we can help with?
@tompatrickvocal we'll pass on your feedback about signage, would appreciate if you could let us know if you were before or after security.
@tompatrickvocal Sorry to read this, can you let us know which ones you're referring to and we can get this sorted asap.
Good evening from LCY, let us know if you're travelling through! http://t.co/OymwHPRLc7
@wood_magnolia Great feedback thanks for sharing! We'll be sure to pass this on.
Meet the team here at LCY with our exclusive behind the scenes video http://t.co/8bCZLR7pJJ #LCYCrew
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