London City Airport is consulting on plans to modernise its flight paths to allow the introduction of Area Navigation (RNAV), as part of the wider London Airspace Management Programme, led by NATS, the UK’s leading provider of air traffic services. For more information, including details of how to respond to the consultation click here.

 
 
News. Media Centre.
Latest news from London City Airport

London City Airport’s E-Commerce team proudly received the ‘Social Media’ award at the Business Travel Magazine’s inaugural People Awards.

31/05/2012
The accolade recognises the airport’s unique and effective use of social media in delivering leading online communications. The E-Commerce team have successfully built up an online following with a total of 16,926 social followers.  Q4 of 2011 saw an impressive increase of 19.62% twitter followers – making this channel a key part of the airport’s online passenger communication strategy. 
 
The judges, representatives from the travel industry, found the airports “use of social media for alerts, customer feedback & progressive updates ensure speedy solutions, improving business efficiency and customer satisfaction.”
 
Bryn Owen, Marketing Director for London City Airport commented: “We are honoured to receive this award which recognises our team’s round-the-clock efforts to deliver real-time information to our passengers. 
 
“Social media is another channel for us to engage with our business passengers, enabling us to personalise our communication with them and to further improve their travel experience.” 

Editors note

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations including Dublin, Madrid and Geneva – the latest additions for 2012 are Aberdeen, Venice, Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Further information

Contact geraldine.nolan@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly Grey arrow pointing right
Dotted page break
Picture of Charlotte

Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

 

Email Charlotte directly Grey arrow pointing right

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@Colm_McKenna Great stuff, let us know how you get on.
@Colm_McKenna This work has now been completed and the e-gates are now up and running.
@CorinCole Thanks for letting us know, we'll get this changed #wishfulthinkingwednesdays
@karenannehinton They sure are, no issues reported. Have a good journey!
Amsterdam is one of the ultimate #citybreaks. What’s on your Amsterdam to do list? You can book flights here http://t.co/q0n63KXsz3
@DomgbErnest A public consultation is currently underway until 27th November, all info can be found here http://t.co/AsxOxwWLia
@remittancegirl Sorry to read this, have you been speaking to @British_Airways in the terminal building?
Visibility has now improved, but flights may be delayed by the earlier disruption. If affected please contact airline http://t.co/AvhFR0TDE6
Low visibility is causing delays here at #LondonCityAirport this morning, please check with your airline for updates http://t.co/iEoxJH7mQq
@JasonWardmc Morning, please use the following link to check in with your airline http://t.co/iEoxJH7mQq
@googdel Good morning, please get in touch with your airline for more information. You can find contact details here http://t.co/iEoxJH7mQq
We're experiencing some delays this morning as a result of low visibility, check with your airline before you travel http://t.co/iEoxJH7mQq
An earlier accident on the A13 is causing severe delays on the A406 & A13 so please check before you travel.
There are currently major delays on the A406 due to an accident on the A13 so please check before you travel.
@Citiflyer Sorry to read this, we'll pass your comments on but if you'd like to provide further detail please email online@lcy.co.uk
@DoeGasmandoc Thanks for the feedback, we'll be sure to pass this on to the wider team.
@robo1million We apologise for the delay, if you'd like to take this further please email Online@lcy.co.uk
@pinshot We apologise for the delay, we will pass your feedback on to the team.
@2K14_Umair Sorry to read this, please email us with the detail so we can look into this further for you Online@lcy.co.uk
@Citiflyer Sorry about this, we apologise for the delay. We'll certainly pass your feedback on to the team.
LCY Leisure guide

LCY Leisure Guide.

Plan & book your trip grey arrow

Calendar icon

Book your holiday.

Click here now. grey arrow

Aircraft icon

Discover europe

Find out more. grey arrow

Follow Us Facebook Twitter Twitter icon Google+ YouTube icon Youtube Flickr icon Flickr

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.