News. Media Centre.

Latest news from London City Airport

New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
Picture of Charlotte

Charlotte Beeching
Head of Communications

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@Si2BadMice have you checked with your airline http://t.co/AvhFR0TDE6
@Si2BadMice hi, have you checked out website http://t.co/z1GWJEhBe1
@thameswatch great photos, good spot!
RT @thameswatch: At LCY, you take off through a rainbow for an extra special flight @LondonCityAir #london #avgeek #rainbow http://t.co/v0P
@ShannonBNugent Hi, winners will be announced by Thursday, thanks.
@anmoffat enjoy your flight and be sure to tweet on your next flight from LCY!
@anmoffat Great, where are you flying to today?
What do you always buy before you fly from Duty Free? #ttot http://t.co/qbD2YQisc0
@KarlHumphries Well spotted!
@julietwychwood could you possibly DM us with your details?
RT @BillConvention: @LondonCityAir From #TheBill 1996 Series 12 http://t.co/0gnKcTqIcI
@julietwychwood Sorry to read this, can you let us know which restaurant/bar you were in?
@KyraKat Morning, DM us with the details
@sinclair300584 we're certainly open, thanks for letting us know we'll get this fixed!
RT @Ops_officer: Morning opening checks with @ryanplb11 @LondonCityAir, have a great holiday all #avgeek #FlyLCY http://t.co/gpcHDHy7Ez
@benjamingale brilliant!
Win flights to Glasgow or Edinburgh courtesy of BA CityFlyer enter here! http://t.co/9qi6oxISvF http://t.co/ardIKOzWlc
@NCLairport @ROMEALONENovel @GrantyNUFC Thanks we hope so to, although Ted is having a lot of fun with us!
@FOHeming We'll have a word with him see if he's up for it!
Today Ted has been helping out our Air Traffic Control Team! We're still on the hunt for Ted's owner #GetTedHome http://t.co/WQljviMssK
Follow Us Facebook Twitter Google + icon Google+ YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >