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60 Second Arrival Pledge at London's New Look Jet Centre

02/05/2013

The experience of taking a private jet to and from the heart of London will soon be even better, as the Jet Centre at London City Airport (LCY) is getting a makeover.

An extensive remodelling and refurbishment programme is underway to enhance the customer experience at the facility, which is located just three miles from Canary Wharf and seven miles from the City. The works aim to streamline and speed up the passenger journey through the Jet Centre, while building on the levels of customer service for which the LCY Jet Centre is known.

The key elements of the refurbishment comprise:

As well as making improvements to the Jet Centre passenger experience, security facilities are to be updated and relocated to a new, dedicated area where discreet checks can be carried out before passengers board their jet - ensuring increased levels of privacy and personal service, as well as a more rapid transit through the process. 

Axel Ienna, London City Airport Jet Centre Director, believes the improved Jet Centre layout and facilities will add a new dimension to an already premium product, providing unique connectivity to the UK’s business heart: “The Jet Centre 2013 represents a significant change in the way we do things and the service we offer – still premium quality, still with a personal touch, but now with a new dimension of speed, convenience and dedication exactly suited to the needs of the discerning private jet customer.”

The remodelling works are expected to take around six weeks to complete and are already underway. Work will be completed outside of normal operating hours to avoid disruption.

Further information

Jeremy Probert, Corporate Communications Director, London City Airport

Tel: 0207 646 0016
Mob: 07798 708163
Email: jeremy.probert@londoncityairport.com

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Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@BucksMike Have a great flight!
Preparing for the final flight of the evening #FlyLCY #AirfieldWatch http://t.co/HvtJgRuucq
@LydiaHow Apologies for the delay, we have a large number of passengers coming through this evening.
RT @AirPortr_UK: Enjoy events @excellondon avoid early check in fees, queues or a day with bags in tow. We take them straight to your hotel…
We're pleased to welcome Airport Chauffeurs to LCY, providing traditional chaffeur services http://t.co/CQoKDuutvd http://t.co/Ev0LPrAp02
RT @WickerBoat: @LondonCityAir The view to the west in 1987. Very much different then!The 7.5 degree approaching Dash7s were amazing. http:…
Want the chance to win some @flybe tickets? We thought so, enter here http://t.co/iYnKD6i4g7
@WappingLee We'd love to say that it is but pretty overcast at the moment, the blue sky is pushing through though!
RT @WickerBoat: @LondonCityAir Pilots eye view of the final approach to runway 27 ..in 1935! http://t.co/cihTE7P6AA
@WickerBoat Great pic? Do you know what those buildings are?
Preparing for a busy day, are you flying from LCY today? http://t.co/ZNdQIpX0ld
Busy evening here at LCY, let us know if you're travelling through #FlyLCY http://t.co/CdGmPsGhuf
RT @Mr_B_1989: Looking down the only #runway in London @LondonCityAir #avgeek #cityskyline http://t.co/7Mf4zHamrR
T-minus 4 days until @Flybe arrive, enter our competition to win flight tickets to a destination of your choice! https://t.co/WI7JAXYRs8
@liquid_highway1 Great pictures, thanks for sharing with us!
@liquid_highway1 Oh wow, brilliant! Do you have any pics you could share?
@images_gc Here's all the info you need on getting here http://t.co/slHTfzQ4Pq
Edd the Duck once flew from LCY! #tbt :RT @WickerBoat: @LondonCityAir We also had celebrity endorsements! https://t.co/KQJzlTYmDg
@bogoroditzaDina Great! How did you find it vs DLR?
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