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London City Airport Named Best in Europe

11/06/2013

London City Airport has been named the best airport of its size in Europe at an industry awards ceremony.

The 9th annual ACI Europe Best Airport Awards took place in Istanbul on Monday [10th June], where LCY was announced as the winner of the 1-5 million passenger category for the second year running. 

The judges awarded the prize to the airport for its streamlined passenger experience which is at the heart of its corporate strategy.

Declan Collier, Chief Executive of London City Airport said:  “It is an honour to win this award and for the second consecutive year, demonstrating how hard the LCY team works to deliver consistently high standards and implement new initiatives.”

ACI Europe counts over 450 airports in 46 countries among its membership and LCY faced stiff competition in its category.  The judging panel highlighted the rapid and pleasant transit through the airport as a key factor in selecting it as the winner. 

Mr Collier continued:  “Location, convenience and speed of transit are London City Airport’s unique propositions – key benefits to the passenger of which we are justly proud and committed to maintaining and enhancing as we move into our next phase of growth. 

“65 per cent of our passengers are business travellers and they demand that LCY provides service quality and a premium experience.  We pride ourselves on the business-class standard we operate to and this award demonstrates that our industry peers recognise what we do and consider LCY to be leading the way for the industry.”

The awards were announced during the opening reception of the joint ACI Europe and ACI World Annual Congress and Exhibition.  The event is attended by more than 800 industry representatives.  

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Catering for over 3 million passengers and 70,000 movements annually, in 2012 LCY celebrated its millionth flight, 36 millionth passenger and 25 years of operation.  LCY offers a unique rapid transit proposition – a short check in, door to lounge, and a shorter arrival, tarmac to train.  11 airlines fly out of LCY, serving 47 destinations, eight of which were new for 2012, with six further announced in 2013.  The airport has permission to increase its operation to 120,000 movements per annum, which it intends to do by 2023.  Further information about the airport please browse our website.

Further information

Please contact Charlotte Beeching, External Communications Manager by emailing charlotte.beeching@londoncityairport.com

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For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

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Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@FOHeming Excellent, hopefully you'll get some good take off shots!
@FOHeming Great, where are you flying to?
When are you next flying from LCY? #TakeoffTuesday http://t.co/JohZVWIz9v
Book tickets and plan your trip to #Expo2015 in Milan here http://t.co/one7SOa2P3
If you're flying from LCY today @TravelexUK have a Happy Hour running from 11-1pm, don't miss out!
Please be advised there is currently traffic on Hartmann Road causing delays heading out of the airport.
RT @pinotblush: Love an early morning flight - #london is peaceful & serene! @LondonCityAir http://t.co/4jL3nibK9p
@pinotblush Great pictures! Where are you flying to today?
@robhillonline No plans at the moment but we'll certainly pass this on to our team.
@CaroKinross Hi, our team have emailed you back so please look out for that in your inbox. Thanks.
Responsible for the safe arrival & departure of aircraft, find out what it's like to be a Ramp Agent at LCY #LCYCrew http://t.co/JK0RzXUzZP
@CaroKinross please email us with more detail and we'll get our team to look into this further for you online@lcy.co.uk
@bobdoublejack Great! Congratulations on taking part in the London Marathon!
@CaroKinross Have you tried our team on the following number +44 (0)20 7646 0088
@Lushchicken Sorry to read this, could you please email us with more detail so we can look into this further for you online@lcy.co.uk
If you're flying from LCY today & ran the #LondonMarathon yesterday show your medal @ Panopolis or Ily for a coffee on us!
@21five_public sorry you've not had a good experience, please email our team with more info and they'll come back to you as soon as they can
@tim_rutten hi there, unfortunately no sunglasses have been handed in. The team have made a note and we'll let you know if this changes.
@tim_rutten we'll check with the team and let you know.
Happy Friday from LCY where are you flying to this weekend? #FlyLCY http://t.co/c72KmsGja9
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