27 Feb - 11 March: Please be aware temporary traffic lights on Hartmann Road may delay your journey to/from the Airport. Between 06:00 - 10:00 you are advised to use the Eastern Gate, accessible from the A117 or if turn left as you leave the terminal front or airport car park. For a map please click here.

 
 

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London City Airport Named Best in Europe

11/06/2013

London City Airport has been named the best airport of its size in Europe at an industry awards ceremony.

The 9th annual ACI Europe Best Airport Awards took place in Istanbul on Monday [10th June], where LCY was announced as the winner of the 1-5 million passenger category for the second year running. 

The judges awarded the prize to the airport for its streamlined passenger experience which is at the heart of its corporate strategy.

Declan Collier, Chief Executive of London City Airport said:  “It is an honour to win this award and for the second consecutive year, demonstrating how hard the LCY team works to deliver consistently high standards and implement new initiatives.”

ACI Europe counts over 450 airports in 46 countries among its membership and LCY faced stiff competition in its category.  The judging panel highlighted the rapid and pleasant transit through the airport as a key factor in selecting it as the winner. 

Mr Collier continued:  “Location, convenience and speed of transit are London City Airport’s unique propositions – key benefits to the passenger of which we are justly proud and committed to maintaining and enhancing as we move into our next phase of growth. 

“65 per cent of our passengers are business travellers and they demand that LCY provides service quality and a premium experience.  We pride ourselves on the business-class standard we operate to and this award demonstrates that our industry peers recognise what we do and consider LCY to be leading the way for the industry.”

The awards were announced during the opening reception of the joint ACI Europe and ACI World Annual Congress and Exhibition.  The event is attended by more than 800 industry representatives.  

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Catering for over 3 million passengers and 70,000 movements annually, in 2012 LCY celebrated its millionth flight, 36 millionth passenger and 25 years of operation.  LCY offers a unique rapid transit proposition – a short check in, door to lounge, and a shorter arrival, tarmac to train.  11 airlines fly out of LCY, serving 47 destinations, eight of which were new for 2012, with six further announced in 2013.  The airport has permission to increase its operation to 120,000 movements per annum, which it intends to do by 2023.  Further information about the airport please browse our website.

Further information

Please contact Charlotte Beeching, External Communications Manager by emailing charlotte.beeching@londoncityairport.com

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Jeremy Probert
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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

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Due to ongoing works on Hartmann Road we have opened the East Gate for access in & out of airport to ease congestion http://t.co/Ro7Kl495yi
@SparrowhawkSo for info on your flight please get in touch direct with your airline, numbers here http://t.co/AvhFR0TDE6
RT @lcs397: @LondonCityAir Scenic views departing London for Dusseldorf this morning http://t.co/GIzmWziT4d
Edinburgh, Dublin & Amsterdam were the most popular routes last month in our busiest ever February! http://t.co/Eom2SDAf8a
@shelly64lofc To establish another solution, once we have one we will update you. Thanks for your patience on this.
@shelly64lofc This entrance has now closed as it was only open during peak this morning. Our team are currently working with Thames Water
Where would you fly to today? #FlyLCY http://t.co/rCdhLPf8DT
@shelly64lofc you'll be able to turn left onto the Steve Redgrave Bridge (A117) or turn right heading towards Woolwich/Connaught Bridge.
@shelly64lofc We have now opened the Eastern Gate so traffic can exit through here, head towards Fishguard Way and...
@shelly64lofc We'll pass your feedback on and see if there's anything more we can do
@shelly64lofc Apologies for the delay they have been put in as work is carried out on water mains.
Please be aware there are temporary traffic lights on Hartmann Road until 11th March, please allow extra time for travel.
@mjporter79 Send us an email and we can look into this further for you online@lcy.co.uk
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RT @londonchamber: #LondonTomorrow panel launches tonight- to discuss devolution w @carolineartis @PippaCrerar @LondonCityAir @EY_UKI http:…
#ParisFashionWeek starts tomorrow, who's flying from London City Airport? For last minute flights visit http://t.co/b3ror9IgOO
CFO Patrick Burrows will be joining @londonchamber #LondonTomorrow panel alongside @EY_UKI discussing the future of business in the capital
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