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London city airport maintains position as most punctual airport in UK

14/01/2014
London City Airport (LCY) is still the most punctual airport in the UK, according to official statistics.

Data released by the Civil Aviation Authority (CAA) shows that LCY recorded the most scheduled flights on-time in the third quarter of 2013.

From July to September, 89 per cent of all flights at LCY were on-time, within a 15 minute window.  The average for scheduled flights across all 10 airports monitored was 79 per cent.  The latest figures add to previous outstanding performances that have made LCY the most punctual airport for six consecutive quarters – since April 2012.

The airport also recorded the shortest average delay for flights, at just seven minutes, compared to an average of 12 minutes.  
   
Darren Grover, Chief Operating Officer at London City Airport said:  “The hard work of everyone on the ground at LCY continues to set us above other UK airports and provide our passengers with the most punctual service in the country.  Even more impressive is that we’ve achieved this when the airport has been busier than ever before – 2013 was a record year for us with almost 3.4 million passengers travelling through LCY.  We are consistently proving our reliability and efficiency and, coupled with the ease of access from central London and the short time it takes to get through departures and arrivals, it’s easy to see why more people than ever before are choosing to fly with us.”

A total of 3,381,000 passengers travelled through London City Airport in 2013.

For more information visit www.caa.co.uk/punctuality or www.londoncityairport.com. 

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LCY Tweets

@YvetteG_Music times can vary but usually around 5-10mins
@sander_uk sorry about this, we'll pass on to the team now
@Dodey73 have a great flight!
@JamesNeophytou Have a great flight!
RT if you're jetting off for the long weekend! http://t.co/3vrOIBl3q6
@megan_j_hughes Great, glad we could help! Have a great weekend.
@samj is there anything we can help with? Are you having issues logging on?
Are you a plane spotter? Have you taken our latest survey? Click here to take part #avgeeks http://t.co/vXQKOdv19r http://t.co/VhazAhmOna
@davorg This will depend on your airline, best to get in touch with them directly- numbers here http://t.co/AvhFR0TDE6
@RCoulsdon sorry to read this, we'll certainly pass this on.
@JuliaBoltonC Could you email our team with the info so we can look into this further? online@lcy.co.uk
@JuliaBoltonC Are you before or after security?
@thelondoncabco no, this went to Canning Town, Canary Wharf & Liverpool Street.
@richjlovelock How long does it take you now?
@fionamaclean Ah really?! Where did you get the bus to? How much quicker is your journey now?
#ThrowbackThursday before the DLR in 2000, the LCY Shuttle Bus! Anyone remember travelling on this? http://t.co/icbjjTdphA
RT @nationalrailenq: Latest on #IndustrialAction that may severely affect National Rail services on Mon 25 & Tue 26 May: http://t.co/Gj0mPd
@lisfield Excellent, have a great flight!
Read our latest blog, the solo woman traveller's guide to being a savvy 'road warrior' #ttot http://t.co/one7SOa2P3 http://t.co/jYcNZJptdt
@jmacintyre1988 we apologise for the experience you've had with us this morning. We'll certainly be passing on your feedback.
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