News. Media Centre.
Latest news from London City Airport

London City Airport Train Connections Top Survey

25/02/2014

London City Airport is the easiest London airport to reach by train, according to a survey by Which?.

The Docklands Light Railway (DLR) scored 81 per cent in a customer survey, based on overall satisfaction and the likelihood of recommending to a friend.

The DLR connects London City Airport directly to Bank station in 22 minutes, Canary Wharf via the Jubilee Line in 12 minutes and Westminster in 23 minutes.

The Heathrow Express lagged behind with a score of 70 per cent, while the London Underground connection to Heathrow scored 67 per cent. The Gatwick Express scored just 60 per cent.

Declan Collier, CEO of London City Airport said: “London City Airport is the only airport actually in London and that is why our public transport connections are so much more convenient. A pleasant journey on the DLR to London Zone 3 brings passengers straight into the terminal building. Around 55 per cent of our passengers choose to travel to and from the airport using the DLR, and once they’re here they can check in, move through security and reach their departure gate in around 20 minutes. On arrival, from disembarking the aircraft to reaching your onward train takes just 10 minutes. LCY is also the most punctual airport in the UK, with the most flights on-time and the shortest average delay. All of these factors make for a quick and efficient journey and reinforce why the airport is the first choice of business travellers.”

Those surveyed highlighted the frequency of the DLR as well as the favourable prices as reasons for scoring the service so highly.

The DLR achieved its highest scores for punctuality and performance in its 26-year history in January 2014. The railway ran 99.67 per cent of its trains on time during the period 5 January to 1 February and operated 99.77 per cent of its scheduled services.

Further information

For more information visit www.which.co.uk.

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly Grey arrow pointing right
Dotted page break
Picture of Charlotte

Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

 

Email Charlotte directly Grey arrow pointing right

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@noise_boi Have a great time Richie! Say hello to @MsLaurynHill and co from us. 'Doo-Wop' is one of our favourites!
@szszilagyi You are very welcome. You can book flight here via our booking page: http://t.co/JLSe7iGcJZ
@szszilagyi Hi Zag, British Airways do fly to Faro. However, it is a seasonal route which operates from the 7 Jul - 29 Aug
@RollsUK Welcome back Roland. Nice photo too!
@MANIXFLEX Hi, BA8476 was diverted to Southend due to poor weather conditions. Thanks for your tweet and we apologise for any inconvenience.
Enjoy a #holiday in #paradise this #summer. Book return flights from just £185: http://t.co/giXtSVv4k3
There’s more to #Granada than the fabled citadel of #Alhambra. Find out more: http://t.co/yhXFXm0Ce3
#Deauville has its fair share of art galleries: Simone L’Hermitte, Galerie Broomhead Junker to name a few. Read more: http://t.co/dM4l3CHKc0
#Win a 5* break to #Granada for two with @British_Airways. To enter and to read more: http://t.co/vNo30jcTWr #LCYComp
#Antwerp: Enjoy café-filled cobbled lanes, a riverside fortress and a truly impressive cathedral. Read more: http://t.co/yhXFXm0Ce3
@conroy_julia Welcome Julia.
#Jersey granite cliffs, sandy beaches and verdant valleys, Jersey’s landscape changes round every bend. Read more: http://t.co/kocBW2Oc3y
@EysiMalik You're welcome.
@OtherMikeWeed Thanks Mike! Have a great time in Holland. It would be rude to not have a quick beer enroute. Enjoy!
@EysiMalik Hi Eysi, you can take a look at our work experience page on our website to see if you meet the criteria - http://t.co/Fn036mvn4L
#Deauville offers a year-round #cultural and #sporting events calendar, it’s worth the Channel hop. Read more: http://t.co/dM4l3CHKc0
Enjoy a #summer break in the largest of the #Balearic Islands capital city #Palma. Book now: http://t.co/2pNWGlAoKC
@katelaity Have a great time in Dublin, Kate.
@SkillsLondon Thanks! Glad to be apart of the team.
Survey reveals who people would/wouldn’t like sitting next to them on a flight. Read more: http://t.co/d1pGtL4Dwj
LCY Leisure guide

LCY Leisure Guide.

Plan & book your trip grey arrow

Calendar icon

Book your holiday.

Click here now. grey arrow

Aircraft icon

Discover europe

Find out more. grey arrow

Follow Us Facebook Twitter Twitter icon Google+ YouTube icon Youtube Flickr icon Flickr

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.