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London City Airport Holds onto Top Spot as Most Punctual Airport in the UK

11/07/2014

Declan Collier, CEO of London City Airport said:

“The latest statistics from the CAA show that London City Airport has been the most punctual of all UK airports for the last two years running. In addition, we also have the shortest average delay in the country, at just six minutes compared to an average of nine minutes. It’s a fantastic achievement and a testament to the extensive work we do to ensure that our turnaround process is industry-leading.

“Some two thirds of LCY passengers are business travellers and time is of utmost importance to them. At LCY you can go from the door of the terminal to your departure gate in 20 minutes and, on arrival, from tarmac to train in just 15 minutes. The airport’s location will also save you time – it is the only airport actually in London, with the Docklands Light Railway providing easy access to Canary Wharf, the City of London and Westminster, all in under 25 minutes.

“Every minute saved travelling can be put to better use in the office or at your meeting or conference, or having more free time to spend with your loved ones. That’s what makes LCY unique and keeps passengers coming back month after month, week after week and, in many cases, day after day.”

Further information

Flights operate from London City Airport to more than 40 to business and leisure destinations across Europe, in addition to a twice-daily all-business class New York service.

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For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

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Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

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@David131Jones For the latest info on your flight you'll need to get in touch with your airline directly http://t.co/AvhFR0TDE6
@GemPinkney can you follow us back so we can DM you?
@GemPinkney could you DM us your details so we can help further?
@Operatraveller so this feedback will be useful to them.
@Operatraveller seating is something we're working on & our security team are currently trialling a new system to speed up process...
@Operatraveller sorry you've not had a great experience with us this morning, we'll certainly pass your feedback on.
@GemPinkney are you still in the airport? Can you speak to someone from @AeliaDutyFreeUK to see if they can help?
@hpkentish may we ask, are you before or after security?
@seeit_wantit No problem.
@seeit_wantit Strange, are you getting any error messages?
@TheBadgersWood Glad to hear it, we'll pass it on. Have a great weekend!
@TheBadgersWood Have a great flight!
The weekend is upon us, where are you travelling to? #HappyFriday http://t.co/jDDweaIrBX
RT @rosso: Discovering #NoFilter Milan with @LondonCityAir - an unfiltered look at Milan through mine & other bloggers' eyes http://t.co/BD
@HuwDavidMartin we'll be sure to pass this feedback on.
@ZariaRomero74 For info on your flight you'll need to get in touch directly with your airline, contact numbers here http://t.co/AvhFR0TDE6
@M_Buchan apologies that you've had to wait this morning.
@M_Buchan if you're still there please go and get yourself a coffee & some breakfast, keep the receipt and the team will reimburse you.
@M_Buchan Sorry to read this, we've spoken to the manager & they're having some staffing issues this morning...
@HuwDavidMartin Sorry to read this, is there anything we can help with?
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