News > Media Centre

Latest news from London City Airport

BA Bag drop takes just 24 seconds at London City Airport

02/01/2013
London City Airport [LCY] and British Airways are expanding self-bag-tagging facilities for passengers checking in via self-service kiosks, following a successful trial last year.  
 
Passengers departing from LCY can use kiosks situated in the main concourse area to print their own baggage tags, affix them to their luggage and take it to a dedicated bag drop podium.  The tag is then scanned and the weight of the bag checked – a process which the trial has shown to take an average of 24 seconds.
 
The service has been extended to two bag drop podiums, with a view to opening several more throughout 2013.  The service is designed to save passengers time on their journey through the airport, which at LCY is one of the most efficient in the country.   
 
Matthew Hall, Chief Commercial Operator at London City Airport said:  “Saving time is a priority to our passengers, particularly those travelling on business.  We have therefore been developing a number of initiatives aimed at reducing the time it takes to move through the airport and are known for the convenience that we offer through both departures and arrivals.  Less time spent at the airport means more free time to finish things up at the office or get home earlier to your family.”
 
Luke Hayhoe, General Manager Commercial and Customer of British Airways CityFlyer said:  “The positive response from our customers using the new facility at London City Airport is fantastic as the speed and simplicity of the process is very popular. The queue times at London City are always very low even at peak times as we understand it is very important for our customers to be able to check in as late as 20 minutes before departure. This latest development once again supports the speed, simplicity and flexibility of travelling though London City Airport.’’

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin,Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact our External Communications Manager, Charlotte Beeching by emailing charlotte.beeching@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Charlotte

Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

Free bowl of strawberries when you buy a bottle of Champagne or Prosecco at City Bar or Rhubarb! Offer ends Sunday. https://t.co/RrnfqvAzl2
Vote LCY in the 2016 Most Scenic Airports Poll https://t.co/i1kvBC8M9q @privatefly https://t.co/BxHftszzD1
The world wide web was invented in Geneva! Here's our guide to 24 hours in the majestic city https://t.co/2iKILvvRiG https://t.co/e9SskPLccq
One from the archives a view of the runway in 1987 #tbt https://t.co/bIDJcZlOyO
@ajkiddle Have a great flight!
@ajkiddle Welcome, where are you flying to today?
@IanSymes We're working on it, thanks for your patience.
The perfect pairing! 20% off Prestat 105g heart chocolates when you buy selected wines @AeliaDutyFreeUK https://t.co/bViGEMgR4o
RT @FirstBaseUrban: What a view! Watching a plane from @LondonCityAir @SilvertownLDN https://t.co/hcXB7VbhwP
@FirstBaseUrban great photo, where did you take it?
Still looking for inspiration for your holiday this year? Check out our must see travel calendar for 2016 https://t.co/ChvWHmtPW4
Book valet parking for the half term break for the ultimate stress free trip https://t.co/4NQEgq5QAy #FlyLCY https://t.co/LWD39CcwPg
Check out our top 6 travel hacks to make the most of your ski trip, featuring @AirPortr_UK https://t.co/lB77wZoGAk https://t.co/vXE7TAWRLC
@LmMigs Yes, confirmed times will be on our website in the next few weeks.
1,600 new jobs could be created if LCY is allowed to expand. Support growth #LCYes https://t.co/ivVr6vx6OY https://t.co/JUPaKB5ffE
If you could fly anywhere today where would you go? #takeofftuesday https://t.co/MN6Mgd5r6m
Tuesday Takeoff #AVGeek https://t.co/WWkWQQlZRp
@chrisfootycrazy hi, you'll need North Greenwich station for the 02
@Bas_vanderSande for an update on your flight please get in touch with your airline directly, numbers here https://t.co/AvhFR0TDE6
Follow Us Facebook Twitter Google + icon Google+ YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >