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Incident Update


Business is returning to normal at London City Airport following an earlier technical incident onboard Swiss flight LX437, which was due to depart to Geneva at 14.55 on Thursday 27 March 2014.  74 passengers and four crew were evacuated immediately.  Three people were treated by the London Ambulance Service at the scene for minor injuries sustained during evacuation.

As per standard procedure, the Air Accident Investigation Branch (AAIB) will report on the cause of the incident in due course.

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For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

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Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Charlotte directly >
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Chris Cox
Senior Communications Executive

Tel: +44 (0)20 3203 2497

Email Chris directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

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At seat service area now serving until 9.30am. FREE coffee for first 3 people to reply to this tweet! GO!
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@TurbanMaharajas Have a great flight!
Here's our guide to Christmas Markets in Germany, are you heading to any markets this year?
@IliyanaStareva you will need to get in touch with your airline directly (2/2)
@IliyanaStareva We will pass your feedback on to our team, for the points around your flight (1/2)
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@MMaryMcKenna likely than 10 mins
Christmas deals from @AeliaDutyFreeUK mix & match on a selection of wines, free gift bag with every bottle!
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