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London City – UK’s most punctual airport

21/03/2012

London City Airport is the UK’s leading airport for on-time performance, according to recently released Civil Aviation Authority (CAA) statistics.

Consistently out-performing all other UK airports and recording above average punctuality scores every quarter, London City outperforms all competitors – in London and nationwide.

Flight punctuality figures from the final quarter of 2011 indicate that the Airport’s on-time performance for scheduled services rose by seven percentage points to an impressive 87% when comparing 2011 to 2010. This is also a substantial seven percentage points higher than the average recorded for London airports and all UK airports.

London City also succeeded in reducing the average delay time by six minutes to just nine minutes on average, due to the effectiveness of the ground operations team and their ongoing efforts to deliver the most efficient and punctual service to passengers.

Richard Gooding, Chief Executive Officer, London City Airport said, “We work hard to deliver a consistent, time-saving proposition to our passengers and so we are delighted with our leadership  position, as shown in the CAA’s most recent statistics.  These figures, combined with our convenient location next door to London’s financial centres as well as the Olympic Stadium and Westfield Stratford City, make London City the obvious choice for both business and leisure travellers.”

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations – the latest additions for 2012 are Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Editors note

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations including Dublin, Madrid and Geneva – the latest additions for 2012 are Aberdeen, Venice, Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Further information

Contact geraldine.nolan@londoncityairport.com

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Charlotte Beeching
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LCY Tweets

@Lynn_S_Watson For info on your flight you'll need to get in touch with your airline directly https://t.co/AvhFR0TDE6
@paulieroche OK, send our team an email on Online@lcy.co.uk including your details and the flight you were on
@paulieroche if you're still in the airport please speak to a member of the team at the customer service desk
Passengers be advised due to an earlier accident on A13 there is some traffic coming from Beckton Roundabout heading towards LCY.
RT @TfLTravelAlerts: #TubeStrike planned for this weekend has been suspended. Services will run as normal
Passengers please note potential tube strike taking place this weekend https://t.co/wCSDc7zK1N
Good Morning! Did you know our Airfield Operations team have to check 1,100 lights every morning #FunFactFriday https://t.co/4G4ESDOofZ
@icalzinirossi Sorry to read that you've not had a great experience with us this morning, We'll pass this feedback on for team to look into
@TwinsThatTravel Aloft, Holiday Inn, Travelodge & Crowne Plaza dockalnds are all nearby and easy to get to either walking or on DLR.
City Bar offers a seat with a view, what's your pre flight tipple? https://t.co/S14O1RwgqN
RT @TfLTravelAlerts: Planned #TubeStrike will mean some station closures from Saturday evening 6 Feb until Monday evening 8 Feb https://t.c…
RT @wanderlustmag: The UK's top airport: our readers love Gold award winner @LondonCityAir! #WLTravelAwards @DestinationShow https://t.co/2…
The only airport actually in London #FlyLCY https://t.co/RUGdQork9m
At seat service area now available at LCY, order without leaving your seat. Available now until 7.30pm this evening! https://t.co/30oh45efcz
Caption this… https://t.co/kGQpbzz433
@JJPJ For updates on your flight you'll need to speak with your airline directly https://t.co/AvhFR0TDE6
@Karina_Garrick Have a great flight, where are you heading to?
@hunni_h for further assistance please contact the team directly on 020 7646 0088
@ToastdBreadcake hi, can you let us know what you were viewing the email on?
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