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London City Airport Maintains Position as Most Punctual Commercial Airport in the UK


London City Airport (LCY) had the most flights on time of all the UK’s airports during the last quarter of 2013 – the seventh consecutive period that the only airport actually in London has held the top spot.

Data published by the Civil Aviation Authority (CAA) shows that 87 per cent of all flights at LCY were on time, and the airport also recorded the shortest average delay of any airport at just 8 minutes – a record it has held since the beginning of 2012.

From October to December 2013, overall 80 per cent of flights at the ten UK airports monitored were on time and the average delay was 12 minutes.

Darren Grover, Chief Operating Officer at London City Airport said: “The hard work of everyone on the ground at LCY continues to set us above all the other UK airports and provide our passengers with the most punctual service in the country bar none. We have run the most flights on time in the country for nearly two years straight – and against a backdrop of the busiest year ever at LCY with 3.4 million passengers travelling through. It’s a fantastic achievement and we will work hard to maintain our number 1 position.”

A total of 3,380,000 passengers travelled through London City Airport in 2013.


Editors note

London City Airport (LCY) is the only airport actually in London, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Catering for around 3.4 million passengers (63% travelling on business) and 70,000 movements annually, in 2014 LCY will celebrate 27 years of operation. LCY offers a unique rapid transit proposition – a short check in (door to lounge) of around 20 minutes, and a shorter arrival (tarmac to train) of around 15 minutes. Ten airlines fly out of LCY, serving 41 mainly European destinations. The airport has permission to increase its operation to 120,000 movements per annum – carrying 6 million passengers - which it intends to do by 2023.

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LCY Tweets

@ambenoy much appreciated, have a great flight this morning.
@ambenoy Sorry to read this we will pass this on to the team, thanks for passing on.
@FOHeming we have no words for this, @Ops_officer remember your roots!
@GreenAlex_ let us know, we'll hook you up! ;)
@cazmurphy25 You should be OK, for more info on hand luggage and whats not allowed take a look at this
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@CusCusBcn are you in departure lounge?
@beaverbrookes23 are you in the departure lounge?
@AmoloMichael are you in departure lounge now?
At seat service area now serving until 9.30am. FREE coffee for first 3 people to reply to this tweet! GO!
@vegas005 We're working on it, we have improvements works going on at the minute. More seats by 2016.
At seat service area now available at LCY, order without leaving your seat. Available now until 7.30pm this evening!
@photohounded1 Yes we do, please visit the customer service desk, or check in desk for your airline when you arrive for assistance.
Flying domestic @British_Airways into LCY? Simply Land & Leave when you use @AirPortr_UK!
@Suburban_Jogger @FOHeming Ooh that's a good one!
Take our plane etiquette survey & tell us the worst habits of fellow passengers!
@TurbanMaharajas Have a great flight!
Here's our guide to Christmas Markets in Germany, are you heading to any markets this year?
@IliyanaStareva you will need to get in touch with your airline directly (2/2)
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