News > Media Centre

Latest news from London City Airport

London City Airport Train Connections Top Survey

25/02/2014

London City Airport is the easiest London airport to reach by train, according to a survey by Which?.

The Docklands Light Railway (DLR) scored 81 per cent in a customer survey, based on overall satisfaction and the likelihood of recommending to a friend.

The DLR connects London City Airport directly to Bank station in 22 minutes, Canary Wharf via the Jubilee Line in 12 minutes and Westminster in 23 minutes.

The Heathrow Express lagged behind with a score of 70 per cent, while the London Underground connection to Heathrow scored 67 per cent. The Gatwick Express scored just 60 per cent.

Declan Collier, CEO of London City Airport said: “London City Airport is the only airport actually in London and that is why our public transport connections are so much more convenient. A pleasant journey on the DLR to London Zone 3 brings passengers straight into the terminal building. Around 55 per cent of our passengers choose to travel to and from the airport using the DLR, and once they’re here they can check in, move through security and reach their departure gate in around 20 minutes. On arrival, from disembarking the aircraft to reaching your onward train takes just 10 minutes. LCY is also the most punctual airport in the UK, with the most flights on-time and the shortest average delay. All of these factors make for a quick and efficient journey and reinforce why the airport is the first choice of business travellers.”

Those surveyed highlighted the frequency of the DLR as well as the favourable prices as reasons for scoring the service so highly.

The DLR achieved its highest scores for punctuality and performance in its 26-year history in January 2014. The railway ran 99.67 per cent of its trains on time during the period 5 January to 1 February and operated 99.77 per cent of its scheduled services.

 

Further information

For more information visit www.which.co.uk.

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Andrew

Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

Email Andrew directly >
Picture of Charlotte

Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

.@British_Airways launch flights to Bergerac from London City Airport https://t.co/QbSxD5bMUE https://t.co/cM0AEgpPxp
@JanemDavis84 Welcome to LCY!
Win one of 1,000 free nights in Geneva courtesy of @GeneveTourisme click now to enter https://t.co/uG6CZtd6JG https://t.co/lhkhhWJcgK
Good afternoon from LCY, let us know if you're flying today! https://t.co/xbU3S0eS8u
@LiamFassam Sorry to read this, are you able to DM us with more info?
RT @GeneveTourisme: #GetReady! A special gift for special guests is coming soon in Geneva… #VisitGeneva https://t.co/26jn2gOStv
RT @Andrew_SW: So close to the centre of the Capital - @LondonCityAir https://t.co/iwGouEQFxm
Escape to the Dordogne vineyards as @British_Airways launch flights to Bergerac today! https://t.co/osEKfHJMXc https://t.co/iOFrinxf9e
@mrsluckman Sorry for the poor experience, we are working on bringing you more space in the coming months
@ASChaigneau We apologise, we are working on bringing you more space in the coming months.
@super_marek Sorry to read this, we're working on bringing you more space. Are you able to DM us with more info?
Good evening from LCY, let us know if you're flying through this bank holiday weekend #FlyLCY https://t.co/FPK0jw9oYu
@marielorimer Afternoon, did you mention to a member of staff? They would be happy to make changes if you're unhappy with your dish.
Another day with every kind of weather here at LCY, but at least today there's a rainbow! ☔️☀️❄️ https://t.co/DQ8uM2O0YD
@Don_R_Kebab Great shot!
@LiamFassam It's a bit grey over LCY at the moment isn't it?!
You can fly to Jersey from LCY with @BlueIslands on one of their 14 flights a week. Book now https://t.co/LCGNikK8Fe https://t.co/xEn4yDZXYi
Did you #guesstheplace it was Rome! @Alitalia fly from LCY once a day, book now https://t.co/xhHUy5brR8 https://t.co/MPNykly4g6
Good morning from LCY, let us know if you're flying off for the bank holiday weekend! #FridayFeeling https://t.co/RJCscGuVgl
@starryblackness Excellent we'll pass this on, did you happen to catch her name? Or could you let us know roughly the time you were there?
Follow Us Facebook Twitter YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >