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London City Airport Train Connections Top Survey

25/02/2014

London City Airport is the easiest London airport to reach by train, according to a survey by Which?.

The Docklands Light Railway (DLR) scored 81 per cent in a customer survey, based on overall satisfaction and the likelihood of recommending to a friend.

The DLR connects London City Airport directly to Bank station in 22 minutes, Canary Wharf via the Jubilee Line in 12 minutes and Westminster in 23 minutes.

The Heathrow Express lagged behind with a score of 70 per cent, while the London Underground connection to Heathrow scored 67 per cent. The Gatwick Express scored just 60 per cent.

Declan Collier, CEO of London City Airport said: “London City Airport is the only airport actually in London and that is why our public transport connections are so much more convenient. A pleasant journey on the DLR to London Zone 3 brings passengers straight into the terminal building. Around 55 per cent of our passengers choose to travel to and from the airport using the DLR, and once they’re here they can check in, move through security and reach their departure gate in around 20 minutes. On arrival, from disembarking the aircraft to reaching your onward train takes just 10 minutes. LCY is also the most punctual airport in the UK, with the most flights on-time and the shortest average delay. All of these factors make for a quick and efficient journey and reinforce why the airport is the first choice of business travellers.”

Those surveyed highlighted the frequency of the DLR as well as the favourable prices as reasons for scoring the service so highly.

The DLR achieved its highest scores for punctuality and performance in its 26-year history in January 2014. The railway ran 99.67 per cent of its trains on time during the period 5 January to 1 February and operated 99.77 per cent of its scheduled services.

 

Further information

For more information visit www.which.co.uk.

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LCY Tweets

@speedbird1994 Well done! However no BCN flight!
@Corscadden We apologise for the poor experience and hope you'll bear with us during busy periods.
@Corscadden Apologies we're working to bring you more space with an additional 600 new seats coming soon
.@British_Airways fly to 31 destinations from LCY, how many can you name? https://t.co/Q6irmGPYY4
Ciao, dove stai volando ad oggi? Don't understand this? Learn Italian with Daniela in our #LearntheLingo series https://t.co/0LAdGMHSfy
Moody skies out on the runway here at LCY today #FlyLCY https://t.co/QRorh3j9pT
@shiv5468 Apologies for the delay, so long as you can scan it going through the gates you're fine to do that on a screen.
.@flybe flew in some Irish & Scottish dancers in from @EDI_Airport & @BelfastAirport this morning! https://t.co/XXonwf8wG9
@ItsAlfieGreen Excellent choice!
RT @matt512: Thanks @British_Airways for amazing views this evening, a quick tour of London into @LondonCityAir :) https://t.co/GA8smwR3D7
@LauraIley We're working on bringing you more space. In the meantime there is additional seating towards gate 21 https://t.co/TUkeUZbVJf
@M_ARTLONDON Apologies for congestion, there's some additional seating down towards gate 21. https://t.co/xWvvg1PmyV
Double Avios between London City and Hamburg or Berlin https://t.co/48Qeu4e8VC https://t.co/ZkrurCltoF
Learn to speak portugese with Andre in our #LearntheLingo series https://t.co/iIjarognL6
@ManjWCoach Welcome to LCY, we hope you have a great flight!
RT @BBCTravelAlert: Tweeps! #BlackwallTunnel stays shut Northbound after a large fuel spill. Major delays to #A2 Falconwood & area! A200, A…
It's official @lolascupcakes are coming to LCY! They open this Thursday! https://t.co/FTQhYS3w8O
Passengers please note there are currently long delays coming through the Blackwall tunnel, please allow extra time. https://t.co/hR27IHFFMq
@Mustafa_T_M Excellent choice! Have a great flight.
RT @jonathanbloxham: Beautiful morning at @LondonCityAir @British_Airways en route to Glasgow! https://t.co/mi311Y8LD6
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