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London City Airport to Introduce Silent Terminal Policy

11/08/2008

Commencing 18 August, passengers departing from London City Airport will experience a silent terminal with no tannoy announcements made throughout the departure lounge.

The move follows extensive research carried out at London City Airport where satisfaction levels have continued to increase with passengers describing the airport as ‘having a relaxed environment’.
 
The new policy will mean no flight and gate announcements will be made, instead all information will be displayed on information screens that are located throughout the lounge and restaurants. 

London City Airport recently extended its departure lounge to accommodate more seating, retail outlets, a sports lounge and the new Bar Ten 28.

Further information

Rupa Haria, Press & PR Manager - Rupa.Haria@lcy.co.uk

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@AnotherEdFoster For further info on your flight please get in touch with your airline directly https://t.co/AvhFR0TDE6
@AnotherEdFoster Apologies for the congestion this evening, French strike action is causing some delays this evening.
@Davie_T we apologise and hope you'll bear with us
@Davie_T We're bringing you 600+ seats with the first stage opening in June.
@keelsburg we apologise for experience and thank you for your patience, we are working on it
@keelsburg Apologies strike action in France is causing some delays this evening, we are working to improve space in the coming weeks
@steveascough Evening, strike action in France is having some affect on the operation this evening, get in touch with your airline for info
@Murrony Apologies for congestion this evening, we are working on improving this in the coming weeks.
@Davie_T Apologies, we are working on bringing you more space in the coming weeks. We apologise for the experience during peak times.
Buenas tardes. ¿A dónde viajas hoy? Don't understand this? You need to #LearntheLingo, learn Spanish with David https://t.co/DD7h2PjiPg
The airport apron in 1982 before the airport was built #ThrowbackThursday https://t.co/t3uWt1K6ET
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Passengers please note, Canning Town currently closed https://t.co/egqn9u6ZMW
@SuzanneAsu Great photo!
RT @SuzanneAsu: Amazing views landing @LondonCityAir Last time I laid eyes on this bridge I was half way round @LondonMarathon 🇬🇧🏃🏻✈ https:…
@Carlybryer for info on your flight please get in touch with airline directly https://t.co/AvhFR1bevE
Caelan is flying to Disneyland today for the first time from LCY! We surprised him with some LCY & @cityjet goodies! https://t.co/wZeGsGUwSd
Morning, a national strike in France is expected to cause some delays today, please check with your airline for more information.
RT @LondonDLR: Update: Severe delays between Beckton and Tower Gateway due to a faulty train. Good service on other routes.
@speedbird1994 Well done! However no BCN flight!
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