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London City Airport’s Travel Training Mania

18/10/2010

London City Airport’s on-line training modules launched just two weeks ago, have proved an instant success with the travel agent community. The LCY Academy has attracted hundreds of agents, downloading their certificate and claiming their reward – valid for the first 200 successful passes; a completion rate that surpasses similar on-line courses.

The curriculum is delivered over 5 modules covering airport access, facilities, route network, operating airlines, and has interactive maps, plus a video of the £7m terminal refurbishment, due for completion by February 2011. With the 2012 Olympics fast approaching, London City Airport is becoming a focus for London with its location just 3 miles from the, Queen Elizabeth Olympic park and the new Westfield retail mall-Stratford City.

Tricia Handley, Marketing Communications Director for London City Airport commented: “We are thrilled to be the first UK airport to launch this programme and equally thrilled by the immediate response and enthusiasm received from the business travel community.  The 5 modules, are an excellent tool for us to educate, inform and communicate with those unfamiliar with our unique selling points.”

To complete the London City Airport certification visit www.lcyacademy.com, all participants will be entered into a free bi-monthly prize draw for two return tickets to selected London City Airport destinations.

Further information

Please contact Geraldine.Nolan@Londoncityairport.com

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LCY Tweets

@NatalieMcClure Evening, for further info on your flight you'll need to get in touch with your airline directly https://t.co/AvhFR0TDE6
@TrickyKirky Hi, we've checked with our team and unfortunately no iPad has been found in Security.
Here's a look behind the scenes of our terminal improvement work! Coming next month, 600 seats, cafe, bar & spa! https://t.co/zIK1qR6XsQ
@TrickyKirky We'll check with our team.
Afternoon from LCY, let us know if you're flying away for the bank holiday! https://t.co/VpWnFfXmRE
RT @WooderzJames: Hello @LondonCityAir https://t.co/GbvC038jsE
@SMcDonaldOdgers Sorry to read this, we're experiencing more congestion this morning because of the bank holiday.
@SMcDonaldOdgers Sorry to read this, can you let us know where you are?
@andy_chara have a great flight!
@andy_chara Welcome to LCY! Where are you flying to today?
@JMKingfisher Have a great flight, apologies for the congestion tonight
@JMKingfisher Where are you sitting?
@JMKingfisher For further info please get in touch with airline directly or speak to one of our customer agents https://t.co/Ru3HtMHOxS
@DavidSenogles Apologies, bear with us...
@DavidSenogles Apologise for the congestion this evening, strike action in France is causing some delays
@AnotherEdFoster For further info on your flight please get in touch with your airline directly https://t.co/AvhFR0TDE6
@AnotherEdFoster Apologies for the congestion this evening, French strike action is causing some delays this evening.
@Davie_T we apologise and hope you'll bear with us
@Davie_T We're bringing you 600+ seats with the first stage opening in June.
@keelsburg we apologise for experience and thank you for your patience, we are working on it
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