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London city airport maintains position as most punctual airport in UK

London City Airport (LCY) is still the most punctual airport in the UK, according to official statistics.

Data released by the Civil Aviation Authority (CAA) shows that LCY recorded the most scheduled flights on-time in the third quarter of 2013.

From July to September, 89 per cent of all flights at LCY were on-time, within a 15 minute window.  The average for scheduled flights across all 10 airports monitored was 79 per cent.  The latest figures add to previous outstanding performances that have made LCY the most punctual airport for six consecutive quarters – since April 2012.

The airport also recorded the shortest average delay for flights, at just seven minutes, compared to an average of 12 minutes.  
Darren Grover, Chief Operating Officer at London City Airport said:  “The hard work of everyone on the ground at LCY continues to set us above other UK airports and provide our passengers with the most punctual service in the country.  Even more impressive is that we’ve achieved this when the airport has been busier than ever before – 2013 was a record year for us with almost 3.4 million passengers travelling through LCY.  We are consistently proving our reliability and efficiency and, coupled with the ease of access from central London and the short time it takes to get through departures and arrivals, it’s easy to see why more people than ever before are choosing to fly with us.”

A total of 3,381,000 passengers travelled through London City Airport in 2013.

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@siobhanmcguigan Thanks for letting us know, apologies for the poor experience
@DustLyra you'll need to contact your airline
@siobhanmcguigan Sorry to read this, can you let us know where you are so I can pass this on
@IliyanaStareva is there anything we can help with?
@DustLyra Only outside in designated smoking area
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@Matty_RBG if there have been changes made to your flight you will need to get in touch with your airline directly
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@gemma_thomas7 we'll pass this on and get something sorted for you.
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@FOHeming thanks, will pass on to the team
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