News > Media Centre

Latest news from London City Airport

New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Charlotte

Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

Free bowl of strawberries when you buy a bottle of Champagne or Prosecco at City Bar or Rhubarb! Offer ends Sunday. https://t.co/OaXYriw6M8
British Airways E190 taking flight. Who's travelling from London City Airport this #valentinesweekend? https://t.co/Scz36QWZmQ
@shesback Hi, for info on your flight please get in touch with your airline directly https://t.co/AvhFR0TDE6
Prestat will be in @AeliaDutyFreeUK today doing free tasting until 7pm! #win https://t.co/iSPMTXPjmK
Take off at LCY is unique our flights depart at 5.5 degrees, other airports are 3 degrees #FunFactFriday https://t.co/5iWXDzx9FU
@VollerMartin the direction the planes take off changes according to wind direction #FunFactFriday
@robopigeon thanks will pass this on, have a great flight!
@robopigeon will do, can you let us know what device you're trying to log in with?
@r1b1ker Thanks for feedback, we'll certainly pass this on to the team.
@CRHB87 sorry to read this, this isn't the kind of experience we want our passengers to have. We'll pass on your feedback.
@r1b1ker Thanks, are you able to provide further feedback so we can pass this on?
Free bowl of strawberries when you buy a bottle of Champagne or Prosecco at City Bar or Rhubarb! Offer ends Sunday. https://t.co/RrnfqvAzl2
Vote LCY in the 2016 Most Scenic Airports Poll https://t.co/i1kvBC8M9q @privatefly https://t.co/BxHftszzD1
The world wide web was invented in Geneva! Here's our guide to 24 hours in the majestic city https://t.co/2iKILvvRiG https://t.co/e9SskPLccq
One from the archives a view of the runway in 1987 #tbt https://t.co/bIDJcZlOyO
@ajkiddle Have a great flight!
@ajkiddle Welcome, where are you flying to today?
@IanSymes We're working on it, thanks for your patience.
The perfect pairing! 20% off Prestat 105g heart chocolates when you buy selected wines @AeliaDutyFreeUK https://t.co/bViGEMgR4o
Follow Us Facebook Twitter Google + icon Google+ YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >