skip to content
 

Passengers are advised that check-in is open 2 hours before scheduled departure. Passengers will be unable to check-in before this time.

 
 
 

Saturday 30 and Sunday 31: due to events taking place in London this weekend passengers travelling by road may experience delays getting to the airport. For more information click here.

 
 

London city airport maintains position as most punctual airport in UK

14/01/2014
London City Airport (LCY) is still the most punctual airport in the UK, according to official statistics.

Data released by the Civil Aviation Authority (CAA) shows that LCY recorded the most scheduled flights on-time in the third quarter of 2013.

From July to September, 89 per cent of all flights at LCY were on-time, within a 15 minute window.  The average for scheduled flights across all 10 airports monitored was 79 per cent.  The latest figures add to previous outstanding performances that have made LCY the most punctual airport for six consecutive quarters – since April 2012.

The airport also recorded the shortest average delay for flights, at just seven minutes, compared to an average of 12 minutes.  
   
Darren Grover, Chief Operating Officer at London City Airport said:  “The hard work of everyone on the ground at LCY continues to set us above other UK airports and provide our passengers with the most punctual service in the country.  Even more impressive is that we’ve achieved this when the airport has been busier than ever before – 2013 was a record year for us with almost 3.4 million passengers travelling through LCY.  We are consistently proving our reliability and efficiency and, coupled with the ease of access from central London and the short time it takes to get through departures and arrivals, it’s easy to see why more people than ever before are choosing to fly with us.”

A total of 3,381,000 passengers travelled through London City Airport in 2013.

For more information visit www.caa.co.uk/punctuality or www.londoncityairport.com. 

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Andrew

Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

Email Andrew directly >
Picture of Charlotte

Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@markyspa Absolutely, we're working on it. Apologies for poor experience but please don't hesitate to let us know next time, happy to help.
@mrsopinionated1 if you let us know where you are so we can get one of our customer service reps to pop over.
@mrsopinionated1 Are you still in departures now?
@markyspa We apologise for the congestion, is there anything we can do to assist now?
@mrsopinionated1 Sorry to read this, we apologise for the congestion is there anything we can do to help?
Let us know if you're flying off on your summer holidays this weekend! #FlyLCY https://t.co/WvxSyB2J3M
@nick2958 All info on road closures/disruption can be found here https://t.co/0tD4KhZQ5u
@little_icicle For further info on your flight please visit the BA desk in the departure lounge, they will be able to assist further.
Passengers please note Ride London is taking place this weekend, closing some roads around LCY. More info here https://t.co/CYB4bmEE2M
City Bar back in 2000 #tbt https://t.co/NM6z9U9GdV
London City Airport challenge launches pupils’ ambition sky-high https://t.co/0yoyO1a825
This week's #BookClub recommendation is 'Marble Collection' by Cecelia Ahern, it's a potential tear-jerker! https://t.co/np0fZ7BL6o
3 year guarantee included with any Mac purchased at Dixons Travel at LCY! #GadgetOfTheWeek https://t.co/95SPzwIUVa
What's on your travel playlist? Snoop Dogg 'Drop it Like it's Hot' is on ours! https://t.co/p4CxnIZwO9 https://t.co/ORBWKF4RM0
Morning from LCY, caption time! ✈️✈️ https://t.co/sBRziZfYpX
@HelenORahilly Sorry to read this, please email our team so we can investigate further online@LCY.co.uk
@sminicooper For updates on your flight please get in touch with your airline directly
@AvrilKinnerk Hi, for further updates on your flight please get in touch with your airline directly.
RT @tariqahmadbt: @LondonCityAir with Chancellor @PHammondMP to announce new £344m investment-our airports are gateways to the world https…
RT @transportgovuk: .@LondonCityAir plans include investing in a bus and taxi access scheme & improving airport walking and cycle routes ht…
Follow Us Facebook Twitter YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >