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Immigration improvement works update

26/06/2014

From June through to September 2014, you will notice work being carried out in and around the immigration and baggage reclaim areas.

This is to improve capacity and reduce waiting times. We will create an extended immigration area, extra passport control desks equipped with e-gates and increased floor space.

The work is being done in response to the increasing numbers of people using our airport, and the expected introduction of new, larger aircraft in the next two years.

We apologise in advance if any further delay is experienced over the next eight to ten weeks and will ensure that any disruption is minimised.

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LCY Tweets

Please try and leave extra time if travelling to #LondonCityAirport this evening or check before you travel. https://t.co/A0yIrUtLqU
Due to an event at the ExCel arena - roads are busy in the area so please leave extra time if travelling this afternoon / evening.
Our long stay car park can be used for any purpose & is a short walk or DLR ride away from @ExCeLLondon & we have s… https://t.co/mhdaIOPx3Q
@HIExpressExCeL not for us - we have flights going out all morning!
@Ops_officer @AnnabelleDawnT Safe flight guys!
@tracymarkham @LCYFlightInfo Fantastic to hear that!
@eddiej25 Extremely sorry to hear that - could you DM us more details so i can pass this feedback on? Hope you get home soon.
@LamboJambo76 Very sorry to hear that - I've passed this back to the team.
So, who has been to Brick Lane Brews, the café-bar concept at #LondonCityAirport? If not, make sure you visit on yo… https://t.co/e9M0K7zugO
#LondonCityAirport were at the #BTShow this week - thanks for everyone that came to speak to us; it was a busy two… https://t.co/3Jy49OsiVS
@casey_are Hi Kevin, sorry to hear this, can you DM us more details?
Have you voted for us yet in the World's Most Scenic Airport' award? https://t.co/RE9yt3D1xD Here is a reason to vo… https://t.co/5lD0nP1CQa
@JamesWerth @British_Airways fantastic time of day to travel too!
@tallblokerobbie Thanks, Rob. I'll pass this back to the terminal team nevertheless. Thank you for your patience.
@tallblokerobbie That's fantastic to hear! Did you manage to get a name? Sorry you were delayed / cancelled flight though, Rob.
@MissJodieJones Hi, the airline are in the best position to give you up to date information - you can call CityJet on 02076460709
@Dublindamo according to the information I have, it is boarding at gate 24? Weather has been affecting flights today.
@henri_jac @flybe understand your frustration. Hopefully you should be on the move soon.
@KarenFox_ Hi Karen, sorry you are disrupted. Screens are updated by handling agents / airlines - staff awith iPads should be able to help
@henri_jac @flybe Sorry you have been disrupted - staff are aware & dealing with the situation.
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