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Complaints & Enquiries

This page provides relevant and factual information to assist where possible with any environmental complaint or enquiry.

We recommend in the first instance visiting our noise page which contains useful related information.

If you have further questions and would like to contact us please complete the following form which will be sent directly to the London City Airport Environment Team.

Please note the following form and below contact details are for environmental complaints and enquiries only. For correspondence relating to customer service, airlines or any other airport related matters please click here.

Environmental Complaints & Enquiries.


In order for us to fully investigate you complaint or enquiry please provide as much detail as possible, including the dates and exact times for your disturbance.


Alternatively you can phone the Environment Team Office on +44 (0)207 646 0200


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