In June, 47 members of staff from a range of departments at the airport volunteered 365 hours of their time to support local projects.
The projects sought to address the needs of community partners, whilst giving staff at the airport the chance to network with others from across the business. The opportunity to support local charities was also a key driver of involvement cited by airport staff.
During the airport’s official Volunteering Fortnight at the start of June, 5 projects were carried out in Beckton, Canning Town, East Ham and West Silvertown.
At Core Landscapes, a pop-up community garden and food-growing site based in Canning Town, a team helped the charity prepare for their Community Open Day by constructing wooden plant display stands out of reclaimed wood and painting the hoardings.
Staff got hands on at Newham City Farm, making improvements to the farm’s Market Garden allotment site. They constructed two compost bays, inserted rain chains in the trees to create an irrigation system, and laid stepping stones in the wild garden for students to explore and bug hunt.
A new garden was constructed from scratch at Britannia Village Primary School. Here, LCY staff worked with the school’s Green Cru, a group of students elected by their peers to take on environmental projects at the school. Ian Murphy, Senior Manager at BV Primary, said:
“Thanks again for everything your team did to create our garden. The children will be enjoying that garden for many years to come, and the Green Cru will never forget it.”
Further projects included working with 50 of Bonny Down’s Elderly Group to run a quiz and raffle, and painting the entrance ways and halls at Beckton Community Centre.
London City Airport volunteers particularly enjoyed:
“Helping out a charity that clearly needed more hands.”
“Talking to staff members that you are not in contact with on a daily basis.”
“Seeing the smiling faces of the elderly when they won a prize in the raffle.”
“At the end of the day being able to see the difference we had made to the Centre with our work.”
The airport’s Marketing and Customer Service teams undertook separate projects to share their specialist skills for the benefit of local charities.
Six members of the Marketing team spent a day with Natasha Hart, Chief Executive of basketball charity Newham All Star Sports Academy (NASSA). The team gave Natasha advice ranging from how to improve the charity’s social media and elevator pitch, to creating new initiatives such as sponsorship packages and an introductory NASSA video.
The Customer Service Team delivered a one hour workshop to 10 employees at the Royal Docks Learning and Activity Centre. The workshop consisted of looking at what good and bad customer service would consist of, and ways in which they can strive to deliver excellent customer service to all of the community members that use the Centre.