Before you arrive
Before you travel to or from the airport, there are a few important things to bear in mind.
While we all want to get back to travelling, it is still extremely important that we all continue to do everything we can to reduce the risk of transmission of the coronavirus.
Please stay at home and do not travel to the airport, if you:
- Have symptoms of coronavirus, or have had symptoms in the 7 days before you travel
- Are sharing a household with someone who has had symptoms in the last 14 days
- Have been told to self-isolate because you have been in contact during the last 14 days with someone who has been confirmed as having coronavirus
Face masks and coverings
To help keep everyone safe and reduce the risk of transmission, we expect and ask you to kindly wear a face mask or appropriate face covering at all times when you are at the airport. We recommend you travel with spare masks or coverings.
Entering the airport
Please note that only passengers with a valid ticket, for a flight that day, will be allowed to enter the airport. This is to help maintain social distancing measures, reduce the risk of transmission and keep everyone safe.
At this time, unfortunately we cannot allow non-passengers to enter the airport. This includes family members, friends, taxi drivers and members of the public. If someone is meeting you at the airport, they can wait in designated meeting and collection points outside of the terminal. These will be clearly marked and signposted.
We understand a small number of passengers will require assistance in the terminal which might ordinarily be provided by someone without a ticket. Our staff will be on hand to provide assistance to passengers. If you have any concerns about this, please contact us in advance of your journey.
Understanding the rules
It is really important that passengers check and understand – before you book your flight – the public health requirements of your destination country, restriction on re-entering the UK and any requirements your airline might have.
It’s always best to check directly with your airline if you have any questions about your flight.
You can find the latest Government advice on safer air travel for passengers on the Department for Transport’s website.