Frequently Asked Questions

Commonly asked questions and answers

If you booked your ticket via our website you will need to contact 01737 336376, open Monday - Friday from 09:00 - 17:00.*.

Otherwise please contact the company with whom you made the booking.

  • any changes may incur additional costs.

Updated: 13/04/2015

Here you will find answers to the most commonly asked questions about London City Airport.

If you cannot find the information you need here, please visit the contact numbers page where you will be able to seek further assistance.