Friday Aug 19:

Please keep hydrated during this heatwave. If you are travelling through the airport, you can find cold water at our refilling station at Gate 7. To reduce plastic waste, you can also refill your water bottles at any of our cafes/restaurants throughout the terminal.

ID Centre

Are you leaving?

Please follow one of the steps below:

  • Leave with your Manager or Admin team
  • Leave at the information desk in the terminal
  • Leave with the Security Manager
  • Hand the ID to reception staff in Civil Aviation house
  • Post it to us Online pass return formIf your LCY

Lost or stolen?

ID pass is lost or stolen you must report it immediately to your manager and the ID Centre on, 020 7646 0000 or 0207 646 0165 (in office hours)

If stolen please also report it to the police on their non emergency online form in order to get a crime reference number.

Once your manager has submitted a lost/stolen application and this has been approve you can come down to the ID Centre to get issued with a new ID pass.