Friday Aug 19:

Please keep hydrated during this heatwave. If you are travelling through the airport, you can find cold water at our refilling station at Gate 7. To reduce plastic waste, you can also refill your water bottles at any of our cafes/restaurants throughout the terminal.

ID Centre

If your enquiry cannot be answered by our frequently asked questions section, or should you require additional mobility access please contact us using the details below:

Postal Address:

ID Centre London City Airport KGV Building Hartmann Road London E16 2PB

*Please allow extra time for post to reach us due to security measure in place

General enquiries: +44(0)20 7646 0165 Email: id.centre@londoncityairport.com

Reporting lost or stolen ID passes outside of office hours: b +44 (0)7798903929 ex 7777