Saturday Jul 21:

Passengers please note Hartmann Road will close from 22nd July for one month. To access pick-up and car parks please use the Eastern entrance. Traffic lights are in place on Hartmann Road for accessing the drop-off area.

Frequently Asked Questions

Commonly asked questions and answers

Here you will find answers to the most commonly asked questions about London City Airport.

If you cannot find the information you need here, please visit the contact numbers page where you will be able to seek further assistance.

If you booked your ticket via our website you will need to contact 01737 336376, open Monday - Friday from 09:00 - 17:00.*.

Otherwise please contact the company with whom you made the booking.

  • any changes may incur additional costs.

Updated: 13/04/2015