Friday Aug 19:

Please keep hydrated during this heatwave. If you are travelling through the airport, you can find cold water at our refilling station at Gate 7. To reduce plastic waste, you can also refill your water bottles at any of our cafes/restaurants throughout the terminal.

Frequently Asked Questions

Got a question about anything at London City Airport? We've got answers

Can't find the information you need? Please contact LCY General Enquiries on +44 (0)20 7646 0000

If you have an existing booking with a reference beginning with QN, or you need to redeem a gift voucher, please click here

If your booking reference starts with BND/ or N please visit londoncityairport.netflights.com Otherwise please contact the company with whom you made the booking.

  • any changes may incur additional costs.