Frequently Asked Questions

Got a question about anything at London City Airport? We've got answers

Can't find the information you need? Please contact LCY General Enquiries on +44 (0)20 7646 0000.

Alternatively, fill out the Enquiry form here.

If you have an existing booking with a reference beginning with QN, or you need to redeem a gift voucher, please click here

If your booking reference starts with BND/ or N please visit Otherwise please contact the company with whom you made the booking.

  • any changes may incur additional costs.