Friday Aug 19:

Please keep hydrated during this heatwave. If you are travelling through the airport, you can find cold water at our refilling station at Gate 7. To reduce plastic waste, you can also refill your water bottles at any of our cafes/restaurants throughout the terminal.

Frequently Asked Questions

Got a question about anything at London City Airport? We've got answers

Can't find the information you need? Please contact LCY General Enquiries on +44 (0)20 7646 0000

From 1 January 2021, the UK Government is ending the VAT refund scheme for all visitors to the UK. EU and non-EU visitors will be able to purchase goods tax-free in store, if they arrange for all goods to be shipped to their overseas address. For more information click here or here.