Frequently Asked Questions

Got a question about anything at London City Airport? We've got answers

Can't find the information you need? Please contact LCY General Enquiries on +44 (0)20 7646 0000.

Alternatively, fill out the Enquiry form here.

It varies according to which airline you are travelling with, so please contact your airline direct. For their contact details click here.

If you are travelling with a large or heavy item such as a bike box, please notify your airline at least 72 hours in advance of travel.

For Checked-in luggage London City Airport has a maximum weight limit of 32kgs per item. No bag over 32kg will be accepted as checked baggage.

What are the maximum dimensions of hand luggage I can take through security with me?

The dimensions of each item of hand baggage carried by a passenger through the airport security search point must not exceed: Length – maximum of 56cm Width – maximum of 45cm Depth – maximum of 25cm including wheels, handles, side pockets, etc.