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Can I use the self-service check-in kiosks at the airport?
How do I get to/from Heathrow/Gatwick/Luton airport from/to London City Airport?
Can I use a form of ID other than my passport when taking a flight from London City Airport?
I think I lost an item on the aircraft what do I need to do?
Can I take liquids with me through the security search point?
Are there shower facilities I can use at the airport?
I am transferring from one flight to another, what do I need to do?
Can I take baby food with me through the security search point?
How much baggage can I check-in?
I am interested in doing work experience at the airport, what do I need to do?
I think I lost an item in security/at the airport what do I need to do?
I will need mobility assistance for me or a fellow traveller - who do I need to contact?
What do I do if my flight is delayed or cancelled?
What do I do if the airport is closed?
Is there viewing areas at London City Airport?
How do I change date/name/time on my flight ticket booked on
Do you have an area were I can leave my luggage?
Can I use the online check-in service?
I would like to work at the airport what do I need to do?
Are there club class or airline lounges at the airport?
Can I book my flights online?
Can I cancel or amend my flight, accommodation or package booking made on
How long do I need to check in before my flight?
I have an early morning flight, can I stay at the airport overnight? Does the airport close?
Can I travel with pets ?
Where can I buy an oyster card?
Is there a shuttle bus service that can transport us between airports?
Can I take a bus into the city?
Can I walk to the ExCel from the airport?
Can I get a taxi from the airport?
Is there a pickup area?
What do I do about my tax refund form?
What is the journey time to/from central London?
I’m on a transfer flight, will I need to go through immigration and process through security again?
Is there a smoking area in the departure lounge or airside?
Is there a fast track lane?
Have you got a public phone to use?
Do you have free internet or wifi?

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