Friday Aug 19:

Please keep hydrated during this heatwave. If you are travelling through the airport, you can find cold water at our refilling station at Gate 7. To reduce plastic waste, you can also refill your water bottles at any of our cafes/restaurants throughout the terminal.

Immigration and border control

A vital part of airport security

There are three lanes at Passport Control.

Lane 1

European chipped-passport holders can use the automated e-passport gates as an alternative to conventional passport checks. __

The machine scans your e-passport at the barrier, runs a face-recognition check against the chip in your passport, and then, if you're eligible to enter the UK, the gate opens automatically.

You need to be over 18 and have an e-passport (look for the 'chip' logo on the front) issued by a country in the European Economic Area* or Switzerland in order to use Lane 1’s automated gates

Lane 2

This manned lane is for European Union (EU)*, European Economic Area (EEA), British and Swiss nationals.

Lane 3

This manned lane is for all other nationalities. Passengers using this lane will need to complete a landing card.

In manned lanes a Border Force officer will ask to see your passport or travel document along with any other supporting documentation necessary for your visit. Please remember that your passport must not expire during your visit to the United Kingdom. For information about entry requirements into the United Kingdom, please visit the Border Force website.

Stopovers in Britain

There is nowhere to sleep in London City Airport. If your booking includes a stopover in a local hotel, follow the signs to Arrivals. Leave the airport via Passport Control, Baggage Reclaim and Customs, and check in as normal when it's time to continue your journey.

It is a Border Force requirement for everyone entering the UK to present themselves to Immigration as the first port of call so all passengers need to ensure their passport/visa allows them entry into the country.

Registered Travellers

Australian, Canadian, Japanese, American and New Zealand nationals can get faster entry through the UK border by becoming Registered Travellers.

Becoming a Registered Traveller enables you to use the automated e-passport gates (if you have a biometric passport); use the UK/EU lanes; avoid filling in a landing card or having to undergo a credibility interview on each arrival; and enter without providing fingerprints (via holders).

For more information on how to apply, click to view the Registered Travellers leaflet and infographic below.


We have partnered with AccessAble to create detailed access guides for the Airport. Please click here for an in depth guide to Immigration.

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