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Booking a flight for the boss

blog_PAMarch2014.jpgFor any assistant booking a flight for the boss can be a daunting task. Where do you start and how do you make sure they are happy with your choice? Here are my top tips on booking a flight for your boss…

15 questions to ask your manager about their flight

  1. What is the purpose of the trip?
  2. Do they always carry luggage on to the flight or prefer to check it in?
  3. Are there any airports they want to avoid?
  4. Do they mind having a layover?
  5. What time of day do they prefer to fly?
  6. Do they mind getting a red eye flight?
  7. Do they have a preference for the time they land?
  8. Do they have a preferred airline?
  9. Do they have a preferred seat?
  10. Do they have any food allergies the airline will need to be aware of?
  11. What transport do they prefer at the destination? Cab, car rental, driver?
  12. Do they care about the cost of the flight?
  13. Do they prefer to be in and out of the destination as quickly as possible or would they prefer time to relax and adjust?
  14. Do they want to work on the flight? Do they need WiFi?
  15. Are they a member of any frequent flyer schemes? If not, they should be!

Other things to consider…

If your organisation is based in London I would always recommend you book your flights from London City Airport. It is without doubt the UK's fastest airport for business travel. I've been on a few business trips to Amsterdam via London City Airport and every time it was the quickest and easiest way to travel. It is by far the nearest airport to the City and amazingly it only took me 20 minutes to get from the terminal entrance to the departure lounge which is frankly a miracle these days! Once I arrived back from Amsterdam, within 15 minutes of landing at London City airport, I was on the DLR heading back to my office.

It is worth remembering that London City Airport is actually the only airport located within London! The public transport connections are brilliant. It is 14 minutes from Canary Wharf so everyone working in the Docklands should use London City Airport and for everyone else it is only 22 minutes from the airport to Bank station, which is located in the heart of London's financial district.

Once our managers leave the office to go on their business trip they are unfortunately out of our control, which can cause any number of headaches! London City Airport is the most punctual airport in the UK so yet another reason to organise business travel from there. The flight network is growing; at the moment you can book flights to over 40 European destinations including Zurich, Geneva, Frankfurt, Edinburgh and Amsterdam.

I booked a flight for my manager to travel from London City Airport to New York. Yes that is right London City Airport does fly to New York; it's not just Europe! The flight was unfortunately delayed at JFK by quite a few hours. Once my manager eventually arrived into the London office he was so pleased he flew into London City Airport. When my manager is tired and jet-lagged the last thing he wants is to be stuck in a big airport and then have to do the long journey into the centre of London!

London City Airport love assistants!

London City Airport's Premier PA Club is designed specifically for PAs, EAs and Administrators. It is completely FREE to join and there are NO annual subscription fees. Members of the Premier PA Club can expect up to date flight news and travel information from London City airport, invitations to exclusive PA events and competitions. Also assistants will have access to London City Airport's promotions and business briefings.

The club is only available to members so click here to register and join the Premier PA Club today!

Guest post written by Nicky Christmas, founder of Practically Perfect PA
26/03/2014

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@Ops_officer @AnnabelleDawnT Safe flight guys!
@tracymarkham @LCYFlightInfo Fantastic to hear that!
@eddiej25 Extremely sorry to hear that - could you DM us more details so i can pass this feedback on? Hope you get home soon.
@LamboJambo76 Very sorry to hear that - I've passed this back to the team.
So, who has been to Brick Lane Brews, the café-bar concept at #LondonCityAirport? If not, make sure you visit on yo… https://t.co/e9M0K7zugO
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Have you voted for us yet in the World's Most Scenic Airport' award? https://t.co/RE9yt3D1xD Here is a reason to vo… https://t.co/5lD0nP1CQa
@JamesWerth @British_Airways fantastic time of day to travel too!
@tallblokerobbie Thanks, Rob. I'll pass this back to the terminal team nevertheless. Thank you for your patience.
@tallblokerobbie That's fantastic to hear! Did you manage to get a name? Sorry you were delayed / cancelled flight though, Rob.
@MissJodieJones Hi, the airline are in the best position to give you up to date information - you can call CityJet on 02076460709
@Dublindamo according to the information I have, it is boarding at gate 24? Weather has been affecting flights today.
@henri_jac @flybe understand your frustration. Hopefully you should be on the move soon.
@KarenFox_ Hi Karen, sorry you are disrupted. Screens are updated by handling agents / airlines - staff awith iPads should be able to help
@henri_jac @flybe Sorry you have been disrupted - staff are aware & dealing with the situation.
Weather conditions are affecting some flights - please check with your airline for specific info regarding this eve… https://t.co/KBtawIUd7g
@danielherval Adverse weather has been causing issues all day - please do check with your airline for the latest information.
@catherinako1 Hi, best to check with your airline or tweet your flight number to @LCYFlightInfo for automated flight information.
@ianmanthorp The website is back up and running - just tested it. I can give you the number if you let me know who you are flying with?
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