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London City Airport Named Best in Europe

11/06/2013

London City Airport has been named the best airport of its size in Europe at an industry awards ceremony.

The 9th annual ACI Europe Best Airport Awards took place in Istanbul on Monday [10th June], where LCY was announced as the winner of the 1-5 million passenger category for the second year running. 

The judges awarded the prize to the airport for its streamlined passenger experience which is at the heart of its corporate strategy.

Declan Collier, Chief Executive of London City Airport said:  “It is an honour to win this award and for the second consecutive year, demonstrating how hard the LCY team works to deliver consistently high standards and implement new initiatives.”

ACI Europe counts over 450 airports in 46 countries among its membership and LCY faced stiff competition in its category.  The judging panel highlighted the rapid and pleasant transit through the airport as a key factor in selecting it as the winner. 

Mr Collier continued:  “Location, convenience and speed of transit are London City Airport’s unique propositions – key benefits to the passenger of which we are justly proud and committed to maintaining and enhancing as we move into our next phase of growth. 

“65 per cent of our passengers are business travellers and they demand that LCY provides service quality and a premium experience.  We pride ourselves on the business-class standard we operate to and this award demonstrates that our industry peers recognise what we do and consider LCY to be leading the way for the industry.”

The awards were announced during the opening reception of the joint ACI Europe and ACI World Annual Congress and Exhibition.  The event is attended by more than 800 industry representatives.  

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Catering for over 3 million passengers and 70,000 movements annually, in 2012 LCY celebrated its millionth flight, 36 millionth passenger and 25 years of operation.  LCY offers a unique rapid transit proposition – a short check in, door to lounge, and a shorter arrival, tarmac to train.  11 airlines fly out of LCY, serving 47 destinations, eight of which were new for 2012, with six further announced in 2013.  The airport has permission to increase its operation to 120,000 movements per annum, which it intends to do by 2023.  Further information about the airport please browse our website.

Further information

Please contact Charlotte Beeching, External Communications Manager by emailing charlotte.beeching@londoncityairport.com

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For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

For general media enquiries please email us at media@londoncityairport.com

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Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

Email Andrew directly >
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Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@thejoebenn Fantastic! Great to hear!
@BatttySA Hi Michael the airport is operating normally this morning. Have a good trip!
@SydneyAirport @iflymia @HeathrowAirport Ready when you are. We'll go with the flow #AirportThrowdown https://t.co/B3Omf9oBeR
@albertaviation Hi Albert @Ryanair does not operate here. A list of the airlines at London City can be found here https://t.co/P1eV5kjTkj
@aviationcommons @HeathrowAirport @iflymia Looking good guys, but we'll let this skyline pic do the talking...… https://t.co/bapu9CG6Bt
@spoonwood05 enjoy the craic Dennis!
We were out & about last week & got this beauty taking off! #LondonCityAirport #LCY #BritishAirways https://t.co/z8oOly5snw
@BUBB1ES Hi, we do make all efforts to uphold a 15 min arrival time from plane to train/taxi but sorry to hear today was an exception
@spoonwood05 Lucky you! Where are you off to Dennis?
@suematthew Have a great time in NYC! Hope you enjoyed the great service on @British_Airways BA001
@houpsc @cityjet Hi Chelsey here is CityJet's number it's best to speak with the airline directly 0203 481 1259.
@Cmicaballero1 Hi Camilla, which airline are you travelling with? It is best to speak to them directly. https://t.co/aGGlQobPr5
@JacksonCarroll @SwarmApp Hi Jackson, sorry to hear that, is there anything we can help with?
@whoishiren Sorry to hear this - can you provide more details about your experience today?
@suematthew Great! Where are you off to Sue?
As of the 23/02/17 Sonos will be increasing their prices in the UK @Dixons_Travel, will keep their prices down unti… https://t.co/IXY2F355Xt
Good morning, who's flying this week? #LCY #LondonCityAirport https://t.co/I1xr3WOKF9
@henri_jac Hi Henri there was some low cloud affecting arrivals, including Exeter. Hope you had a good rest of your journey.
Evening from #LCY, let us know if you're flying tonight! & don't forget to vote for us for the Most Scenic Airport:… https://t.co/DaVEK7HVGK
@joehall1020 Brilliant Joe! Glad it's so convenient for you. Have a great flight and even better stag! Is it your own stag?
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