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London City Airport’s Travel Training Mania

18/10/2010

London City Airport’s on-line training modules launched just two weeks ago, have proved an instant success with the travel agent community. The LCY Academy has attracted hundreds of agents, downloading their certificate and claiming their reward – valid for the first 200 successful passes; a completion rate that surpasses similar on-line courses.

The curriculum is delivered over 5 modules covering airport access, facilities, route network, operating airlines, and has interactive maps, plus a video of the £7m terminal refurbishment, due for completion by February 2011. With the 2012 Olympics fast approaching, London City Airport is becoming a focus for London with its location just 3 miles from the, Queen Elizabeth Olympic park and the new Westfield retail mall-Stratford City.

Tricia Handley, Marketing Communications Director for London City Airport commented: “We are thrilled to be the first UK airport to launch this programme and equally thrilled by the immediate response and enthusiasm received from the business travel community.  The 5 modules, are an excellent tool for us to educate, inform and communicate with those unfamiliar with our unique selling points.”

To complete the London City Airport certification visit www.lcyacademy.com, all participants will be entered into a free bi-monthly prize draw for two return tickets to selected London City Airport destinations.

Further information

Please contact Geraldine.Nolan@Londoncityairport.com

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For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

For general media enquiries please email us at media@londoncityairport.com

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Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

Email Andrew directly >
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Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@Ops_officer @AnnabelleDawnT Safe flight guys!
@tracymarkham @LCYFlightInfo Fantastic to hear that!
@eddiej25 Extremely sorry to hear that - could you DM us more details so i can pass this feedback on? Hope you get home soon.
@LamboJambo76 Very sorry to hear that - I've passed this back to the team.
So, who has been to Brick Lane Brews, the café-bar concept at #LondonCityAirport? If not, make sure you visit on yo… https://t.co/e9M0K7zugO
#LondonCityAirport were at the #BTShow this week - thanks for everyone that came to speak to us; it was a busy two… https://t.co/3Jy49OsiVS
@casey_are Hi Kevin, sorry to hear this, can you DM us more details?
Have you voted for us yet in the World's Most Scenic Airport' award? https://t.co/RE9yt3D1xD Here is a reason to vo… https://t.co/5lD0nP1CQa
@JamesWerth @British_Airways fantastic time of day to travel too!
@tallblokerobbie Thanks, Rob. I'll pass this back to the terminal team nevertheless. Thank you for your patience.
@tallblokerobbie That's fantastic to hear! Did you manage to get a name? Sorry you were delayed / cancelled flight though, Rob.
@MissJodieJones Hi, the airline are in the best position to give you up to date information - you can call CityJet on 02076460709
@Dublindamo according to the information I have, it is boarding at gate 24? Weather has been affecting flights today.
@henri_jac @flybe understand your frustration. Hopefully you should be on the move soon.
@KarenFox_ Hi Karen, sorry you are disrupted. Screens are updated by handling agents / airlines - staff awith iPads should be able to help
@henri_jac @flybe Sorry you have been disrupted - staff are aware & dealing with the situation.
Weather conditions are affecting some flights - please check with your airline for specific info regarding this eve… https://t.co/KBtawIUd7g
@danielherval Adverse weather has been causing issues all day - please do check with your airline for the latest information.
@catherinako1 Hi, best to check with your airline or tweet your flight number to @LCYFlightInfo for automated flight information.
@ianmanthorp The website is back up and running - just tested it. I can give you the number if you let me know who you are flying with?
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