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Zen and the art of Airport security sculpture takes flight at London City Airport

21/06/2012
London City Airport (LCY) – the only London airport actually located in London – has created an art space in its security pre-screening area, offering passengers – should they seek it – a moment’s pause for reflection amidst the hustle and bustle of airport security. The space showcases an installation of 12 bronze sculptures, commissioned especially for the airport, which act as a metaphor for the passenger journey through the airport.
 
Depicting a business traveller gradually morphing into an aeroplane – hands and feet becoming ailerons, jacket becoming wings – the sculptures (along with display screens and facilities for passengers to dispose of liquids) complete a sizeable investment in security infrastructure at LCY. This investment has been instrumental in reducing average queue time for security at the airport to less than two minutes, improving customer experience and state of being.
 
Displayed on permanent pedestals in the pre-screening space, the artwork series is a metaphor for the conformity that all air travellers accept as they pass through the various stages of the journey to departure – via check-in and security, through departure lounge to gate and finally to boarding. During this sequence of events – which takes around 20 minutes at London City Airport – passengers abandon themselves to the experience of air travel, adapting their behaviours to the requirements of the process.
 
Melanie Burnley, Director of Terminal Services for London City Airport, believes the statues have brought unrivalled quality and elegance, not only to the security area, but to the terminal building as a whole.
 
“We’re delighted with the statues that Mel Chantrey (a Turner Prize nominee) has created for us – they’re not only striking pieces of art, but will also help guide and channel passengers through this space, all the time giving them pause for thought and enriching their airport experience. 
 
“The pre-security search area in an airport can be – as any air traveller knows – chaotic and hassled. 
 
“Ours isn’t – we’re very proud of the sub-two minute queue time we achieve - and now we’re offering a little bit of Zen to take away. ”

Editors note

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations – the latest additions for 2012 are Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Further information

Contact geraldine.nolan@londoncityairport.com

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LCY Tweets

@tallblokerobbie Thanks, Rob. I'll pass this back to the terminal team nevertheless. Thank you for your patience.
@tallblokerobbie That's fantastic to hear! Did you manage to get a name? Sorry you were delayed / cancelled flight though, Rob.
@MissJodieJones Hi, the airline are in the best position to give you up to date information - you can call CityJet on 02076460709
@Dublindamo according to the information I have, it is boarding at gate 24? Weather has been affecting flights today.
@henri_jac @flybe understand your frustration. Hopefully you should be on the move soon.
@KarenFox_ Hi Karen, sorry you are disrupted. Screens are updated by handling agents / airlines - staff awith iPads should be able to help
@henri_jac @flybe Sorry you have been disrupted - staff are aware & dealing with the situation.
Weather conditions are affecting some flights - please check with your airline for specific info regarding this eve… https://t.co/KBtawIUd7g
@danielherval Adverse weather has been causing issues all day - please do check with your airline for the latest information.
@catherinako1 Hi, best to check with your airline or tweet your flight number to @LCYFlightInfo for automated flight information.
@ianmanthorp The website is back up and running - just tested it. I can give you the number if you let me know who you are flying with?
@ianmanthorp It's been worked on as we speak. Are you flying today? You can find contact details for your airline: https://t.co/tnyzmNPYn6
@ianmanthorp Hi, you were tweeting our automated service - our site is having a few server issues. Your airline is best placed to assist.
@_NatashaClark Hi, sadly there isn't an alternative at the moment. But please do keep an eye on our feeds in the future for opportunities.
@jklasser Hi Dave, appreciate the frustration but glad you are on your way now. Have a nice flight.
@rbmulder Hi, our site is having a few server issues, you can use our automated flight info service @LCYFlightInfo or contact your airline.
@fabionyc Apologies for the late reply - there is some disruption this morning, please check with your airline is you are flying.
Due to adverse weather conditions, some flights may be disrupted - please check with your airline for specific flight info.
@neil_barrett Looks like you had a good day! Hope the flight was good.
@tresdessert Hi, keep an eye on your airline for specific info. We are monitoring conditions for tomorrow.
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