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Statement from Declan Collier, CEO, London City Airport, on London airports research findings released 11 September

11/09/2014

"We are delighted to be named the best airport in London on three key measures that are extremely important passengers.  The findings are consistent with our own research, which repeatedly states that passengers using London City are far more likely to recommend it than those using any other airport in the UK. 

"London City is predominantly a business airport and speed and convenience are of utmost importance to business travellers in particular.  We offer a short check in of 20 minutes from door to departure gate, and even shorter arrivals process of just 15 minutes from plane to train or taxi.  The airport is just three miles from Canary Wharf, and the City and Westminster are less than 25 minutes away by public transport. 

"The passenger experience is at the core of everything we do.  We are always working hard to make the most of the space available and introducing new technology to offer the quickest methods for completing processes such as check-in, bag-tagging and passport control.

"We are currently awaiting planning permission to develop our infrastructure in order to create new spaces and improve the passenger journey even further."

For more information on the survey click here.

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For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

For general media enquiries please email us at media@londoncityairport.com

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Andrew Scott
PR Manager

Tel: +44 (0)203 203 2497

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Charlotte Beeching
Corporate Communications Director

Tel: +44 (0)207 646 0132

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Out of hours urgent media enquiries only: 07801 579 273 / 07747 103 884

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

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