Special Assistance

If you need any extra support to use the airport, we can help

Find out about services and facilities for people with disabilities or special needs including how to obtain a sunflower lanyard.

Airport Layout

To give you an idea of walking times and distances in the airport, we’ve compiled a list:

Departures

Disabled car parking to Terminal building 2 minutes 108 metres

Drop-off zone to Terminal building 1 minute 66 metres

Check-in and special assistance point to Security 1 minute 71 metres

Security to Departures 2 minutes 87 metres

Departures to the furthest gate (Gate 10) 5 minutes 299 metres

Disabled toilets in Terminal concourse (before Security) 1 minute

Arrivals – journey from/to Walking time Distance

Furthest aircraft stand arrival to Immigration 5 minutes 298 metres

Furthest aircraft arrival to domestic arrivals (Gate 24) 4 minutes 234 metres

Immigration to baggage collection 1 minute 73 metres

International baggage collection to Terminal building 1 minute 27 metres

Domestic arrivals Immigration to baggage collection 1 minute 30 metres

Domestic baggage collection to Terminal building 1 minute 23 metres

Disabled toilets in Departure lounge 1 minute 30 metres