Special Assistance

Plan your route through London City Airport

Find out about services and facilities for people with disabilities or special needs including how to obtain a sunflower lanyard.

Airport Layout

To give you an idea of walking times and distances in the airport, we’ve compiled a list:

Departures

Disabled car parking to Terminal building 2 minutes 108 metres

Drop-off zone to Terminal building 1 minute 66 metres

Check-in and special assistance point to Security 1 minute 71 metres

Security to Departures 2 minutes 87 metres

Departures to the furthest gate (Gate 10) 5 minutes 299 metres

Disabled toilets in Terminal concourse (before Security) 1 minute

Arrivals – journey from/to Walking time Distance

Furthest aircraft stand arrival to Immigration 5 minutes 298 metres

Furthest aircraft arrival to domestic arrivals (Gate 24) 4 minutes 234 metres

Immigration to baggage collection 1 minute 73 metres

International baggage collection to Terminal building 1 minute 27 metres

Domestic arrivals Immigration to baggage collection 1 minute 30 metres

Domestic baggage collection to Terminal building 1 minute 23 metres

Disabled toilets in Departure lounge 1 minute 30 metres