Monday Nov 29:

Please note the following change to requirements for all arriving passengers effective from 4am Tuesday 30th November 2021: Even if you are fully vaccinated you must self-isolate and take a PCR test before the end of day 2 after you arrive (lateral flow tests will not be accepted). You can leave self-isolation if your PCR test result is negative. For further information Click here. To book your PCR test Click here.

Special Assistance

If you need any extra support to use the airport, we can help

Find out about services and facilities for people with disabilities or special needs including how to obtain a sunflower lanyard.

Staff Training and Training Record

In accordance with EC 1107/2006 and ECAC Doc 30, staff providing assistance to passengers, and staff in direct contact with the travelling public, will be provided with appropriate training including disability awareness and disability-equality training. London City Airport also provides first-aid training to all of its PRM (Passengers with Restricted Mobility) agents and refresher training to all staff.

Our customer-facing staff have had specialist training on assisting passengers with non-visible disabilities to ensure passengers have a seamless journey through the airport. The training was delivered by an expert not-for-profit organisation called Business Disability Forum.