Airport Concierge Service

Travel in style and luxury with our DiamondAir VIP airport concierge meet and assist service.

DiamondAir VIP Airport Concierge Meet & Assist service is available at London City Airport for arriving, departing or transiting passengers. For the full premium experience, Airport by Invitation is also available.

DiamondAir International is the world’s leading provider of premium Meet & Assist services, with over 30 years’ experience in the industry. Their expertise & expediential growth has allowed them to be a pioneer in service development & an exemplary operation on the ground. DiamondAir continuously develop their services with the latest technologies to ensure they can be delivered in the most efficient way possible.

Airport Concierge

An airport Meet & Assist service can help you improve the quality of your travel experience at the airport between the plane & kerbside, enabling DiamondAir to reduce dwell time, & providing more time to relax & work on departure & get to their meeting promptly on arrival, without any of the stress associated with a normal airport experience. Arrival, departure & transit services are all offered in over 550 international airports globally.


  • You will be greeted when you arrive kerb side at London City Airport by your personal Airport Concierge Agent
  • Baggage porters can be arranged to collect and transfer your luggage
  • DiamondAir will assist you through check in and then escort you through security
  • If you have booked a lounge, you will be escorted there while you wait to board
  • A boarding time will be arranged with your Agent who will collect you from the lounge and escort you to the aircraft

Book the departure services for £125+VAT for up to 2 passengers.


  • An Airport Concierge Agent will meet you at the gate
  • The Agent will assist you through immigration, baggage reclaims and customs
  • If you have a connecting flight, your Agent will escort you to your onward gate
  • If you have booked a baggage porter, they will collect your luggage for you
  • You will then be escorted to your final mode of transport

Book the arrivals services for £125+VAT for up to 2 passengers.

Airport by Invitation

This is DiamondAir’s highest-level service within the airport, providing a luxurious & new experience in commercial air travel across the globe. Making the private jet experience available to all scheduled flights for Clients wishing for the ultimate discreet, privacy & exclusivity between the plane side & kerbside. Offered as arrival, departure & transit services in over 50 airports worldwide, including London City Airport.

For more information, click here to look at their full brochure.

Click here to view the DiamondAir website. With a host of features including booking portal, product information & world event updates.

How to book:

DiamondAir are open 24/7, 365 days a year, ready and on standby to help! Reach out to them by using the contact details stated below or visit the booking portal on the DiamondAir Website.

Contact Detail


Phone: +44 (0) 208 897 9183