Cookie Policy

What are cookies?

Cookies are small files which are stored on a user's computer. London City Airport use cookies to hold data which can be accessed either by the web server or London City Airport’s computers. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or subsidiary site) to the next. The cookies our third parties and we place on your computer do not collect personally identifiable information like your name, address or payment details. To find out more about cookies visit www.aboutcookies.org

Why does London City Airport use cookies?

We use cookies on our website, which amongst other things, help us to improve your experience of our website. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

What cookies does London City Airport use?

The details below explain which cookies we use on our website, why we use them and whether they are “strictly necessary” or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:

Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website. Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

The different types of cookies we use London City Airport uses the following categories of cookies on our websites:

• strictly necessary;

• performance;

• functionality; and

• targeted.

Strictly necessary

Strictly necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. to keep your information safe). We would not be able to operate our website without using the "strictly necessary" cookies listed below:

Performance

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go too most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.

Functionality

Functionality cookies allow the website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). They also enable enhanced, more personal features, e.g. a website may be able to provide you with local weather reports or traffic news by using a cookie to remember which region you are in.

These cookies are also used to provide services you have asked for such as watching a video. Information collected by "functionality" cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The "functionality" cookies on our website only collect anonymous information.

Targeting

These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users. To find out more about cookies used for targeting and advertising follow youronlinechoices.com and thenai.org or contact us at DataProtectionqueries@londoncityairport.com for further information about the trusted third parties we use.

Site Analytics

Google Analytics

We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service.

Affiliate Window

Allows us to track affiliate advertisers and purchases. You can find out more about Affiliate Window on their site at affiliatewindow.com.

Google Adwords

This cookie can save people's settings on certain websites and can sometimes be used to track how visitors get to and interact with websites. This can be used for remarketing purposes or to track progress to completion of a booking. View Google’s privacy statement.

How can you manage cookies?

There are various levels of cookie enablement and disablement in the browser you are using. You can manage your browser cookie settings and set your cookie preferences or change them at any time. Please also note, blocking cookies may prevent some website pages from displaying correctly.