Checking In

There are a number of ways you can check-in at the airport – and you can do it online too.

There are three ways to check-in at London City Airport, all of which become available two hours before your scheduled departure time. There are both check-in desks and self-service kiosks in the main Terminal building on the ground floor, or you can use the online check-in facility on your airline's website.

Check-In desks

If you want to check-in at the airport, be advised that desks open two hours before your scheduled departure time. You can’t check-in before this time.

We advise all passengers to confirm the latest check-in times with their airline.

Self-service Check-In

Save time by checking yourself in at the airport! Passengers flying with British Airways, Lufthansa, Alitalia, Luxair, and SWISS can use the self-service machines in the Terminal building or outside the airport entrance next to the London City Airport Docklands Light Railway station.

Self-service Check-In and bag drop 

British Airways offers customers the opportunity to tag their own bags on arrival at the airport. Just go to one of the blue self-service check-in kiosks located in the main Terminal building or along the walkway between the airport and the Docklands Light Railway station. The kiosk has instructions on how to tag your bag and you can also see how it works here.

Online Check-In

Most of our airlines now offer an online check-in service, so you can save time by doing it at home and bringing your printed boarding pass with you on departure day. Some airlines offer also mobile boarding using your mobile phone. Click here to visit your airline’s online check-in page. 

Checking-In your ski equipment

Different airlines have different guidelines for checking-in larger items like ski kit:

Alitalia advises all passengers travelling with sports equipment to contact its call centre to arrange the booking and check-in procedure. Within the UK 08714 24 14 24 From outside the UK +39 06 2222

If you are flying with British Airways or Lufthansa you should check in as normal and comply with the airline’s check-in policies.